MoveDaddy
Mover at 5511 US-280 Ste 117 in Birmingham, Alabama
Google rating
4.8
Ratings counted
128
Are 1 or 2 star
4.7%Around typical
Google carries another listing under this name in Birmingham. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
6 of the 128 ratings in Google’s published star breakdown for MoveDaddy are one or two star.
Against other listings in Birmingham
2.5 percentage points higher than the middle of the 19 listings in Birmingham we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 121 | 94.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 0.8% | |
| 2 star | 1 | 0.8% | |
| 1 star | 5 | 3.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is MoveDaddy at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MoveDaddy, counted by matching the words they used.
- Damage to belongings3 · 60%
- Crew conduct2 · 40%
- Price rose after the quote1 · 20%
- Items missing or never delivered1 · 20%
- Late, delayed or a no-show1 · 20%
Counted across the 5 one and two star reviews we have read for MoveDaddy. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this company! Joel the Supervisor and his crew STOLE our mattresses after we had already paid our bill. After sending out two new,not very experienced movers our move took 8 hrs and all of our things could not fit on the truck.. so we had to stuff our cars. When the move is done Joel aggressively confronts me asking for $118 for “overtime” which had nothing to do with the move but my garage door they had broken as they had opened it “manually” because they couldn’t find the button literally right next…
My daughter scheduled this company to move her belongings from her apartment to our home, both residences are approximately 6 miles apart. My daughter had been quoted $108 per hour with a minimum of 2 hours. The guys were very personable and polite. Upon arrival, I asked that they move a 1 couch, 2 chairs, and 1 recliner to a space in the basement. Because I knew that this was in addition to the task of the move that they were hired for, I full well expected to pay whatever the charge for this additional work.
Your office staff is very unprofessional after calling to question a bill got an attitude. I was charged an hour before the movers ever showed up. Their start time is at 7:30 for them to check the truck and their equipment, even though they did not show up till 8:34. I understand drive time and I was willing to pay that but when the movers them self told us it was only a 20 minute drive for them to get to our location because traffic wasn’t bad.
Movers were extremely slow and inefficient. I was pressured to hire a second crew during the move for twice the cost because they were unable to move the contents of a 3 BR house in 11 hours. Movers frequently carried only one small box at a time. Never utilized the hand trucks for multiple boxes. They broke my Christmas china and lied about it. I called to address the issues with management and was told there was no way I could have had a bad experience because they only have excellent reviews.
This place is a joke!! From damaging high priced items to terrible customer service. Stay far away from these movers unless you want your items moved in pieces! When calling to voice my complaint I was told they would call me back and that my concerns can wait.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous70 · 62%
- Worked hard and fast55 · 49%
- Turned up when they said26 · 23%
- Careful with belongings26 · 23%
- Price matched the quote5 · 4%
- Kept in touch4 · 4%
Counted across the 113 four and five star reviews we have read for MoveDaddy. A review can mention more than one thing.
In their own words
MoveDaddy was recommended to me by a friend who had a great experience using them for several moves, and I’m so happy to report that my experience was also excellent!! Seth, Jimmy, and Anthony did a wonderful job moving my furniture to my new home. They were careful, efficient, courteous, and punctual. They took great care of my furniture. I couldn’t have asked for anything better and will definitely be using MoveDaddy for any future moves.
I've used move daddy twice now and both times I had a 5 star experience. Seth and Joshua had to problem solve and maneuver heavy furniture into an old apartment building with narrow hallways and doors. Unfortunately they were unable to get my large couch in the door after trying everything possible, but I couldn't even be mad after the group effort and brainstorming. Joshua and Seth remained positive and professional throughout my entire challenging move.
David and Izaak did a fantastic job - very thoughtful and thorough. They took on challenges with ease and managed to squeeze everything in through old door frames. They did a great job of communicating about time. They even assembled two beds. Everything was well taken care of and they were super careful with all of my things. Highly recommend!
We had 5 weeks to move out in this crazy post pandemic housing market but all the Intrastate movers were booked 6 to 8 weeks in advance. We heard about Move Daddy from another booked-up moving company and so I checked on line and liked what I saw. I begged the scheduler Kylan for just one truck on one day to help us move the biggest heavy items and said we would somehow manage to do the rest on our own. He made some calls and worked his schedule and some how found a crew and truck to do it.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff17
- courteous movers8
- efficient move6
- fast move5
- moving heavy furniture4
- hardworking movers4
- easy scheduling3
- fast loading2
- packing smart2
- handling stairs2
What the company says about itself
Taken from MoveDaddy’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…over the kitchen island! Justin has over 4 years of experience with MoveDaddy and he mad”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- bbb.orgreviews