Moving Brothers Denver Movers
Google rating
4.9
Ratings counted
642
Are 1 or 2 star
2.5%Around typical
The rating breakdown
16 of the 642 ratings in Google’s published star breakdown for Moving Brothers Denver Movers are one or two star.
Against other movers in Denver
About the same as the middle of the 21 movers in Denver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 623 | 97.0% | |
| 4 star | 3 | 0.5% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 0.5% | |
| 1 star | 13 | 2.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Brothers Denver Movers at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Brothers Denver Movers, counted by matching the words they used.
- Damage to belongings2 · 18%
- Late, delayed or a no-show2 · 18%
- Crew conduct2 · 18%
- Price rose after the quote1 · 9%
- Items missing or never delivered1 · 9%
Counted across the 11 one and two star reviews we have read for Moving Brothers Denver Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would like to share my experience with this moving company. before I chose this Moving company, I looked through the good reviews in the bad reviews, so I decided to hire them. shouldn’t have hired them!!! worst mistake!!! My move-in window was from 12 to 2pm The movers did not arrive until 3:45 PM so I knew it was going go down all downhill from there.
Hello Jennifer, We are sorry that your moving experience did not meet your expectations. However, after spending considerable time trying to resolve this matter, we feel it is important to provide additional context for anyone reading this review.
I had a scheduled move with this company and they no showed me..... on top of that I didn’t even receive a call. They sent me a weird email saying they could not reach the movers...... and when you call their number it’s goes to some automated voicemail so there is no communication. Super unprofessional in the way they handled their no show. Now I can’t move out of my place in time and am stuck paying another months rent! May I add I had this booked like a month In advance. I really have no words......
Audrey, hearing that our communication failed you during such a critical move is truly heartbreaking. As an owner-operated business, we strive to treat every client like family, and it sounds like we fell far short of that standard in your case.
The movers took twice as long than what I was quoted meaning I paid double. It took almost 5 hours for a one bedroom apartment. It shouldn’t have taken as long as they did for a one bedroom, it was painfully ridiculous. I also think there was some prejudice from this company due to us being ‘American’. I don’t see how they have such good ratings, my experience was awful. I would NEVER use this company again.
Hello Nu, I believe We never moved You. Are You sure it is right company? Please provide our invoice or the date You moved with us. I would love solve it if We move You. Because I doubt We moved You.
Hired them because I thought they were more reasonable, but they ended up being more expensive than my last movers and taking an hour longer also bang things against doorways like at least 10 times and left marks on things and dinged door frame several times. Also dragged my dresser across the hardwood floors. Don’t use trollies to make things faster. Wrapped things in plastic wrap and didn’t use the moving blankets they claim to charge you for. Also were careless with a bunch of my items.
Thanks for sharing your review, Amanda. We take all feedback seriously and always aim to provide a professional, respectful, and high-quality moving experience. That said, we also checked in thoroughly with our crew regarding your concerns.
I requested an online quote after a friend had given me a recommendation. I got an immediate email response, I assume automated, asking basic mover questions like where I was moving & what kind of things I was moving as well as a time that was available on the day I requested. I promptly responded with the requested info & asked if possible that the time be pushed back by 30mins to one hour, I never received a response.
Please accept our sincerest apologies for the communication breakdown you experienced, Jonathan, as this is certainly not the level of service we strive for. As an owner-operated team, we value every inquiry and it sounds like we missed the mark on getting back to you regarding your schedule…
As a veteran, I chose this company because they’re veteran-owned and I wanted to support fellow vets. I trusted them to handle my 2.5-hour move for my one-bedroom apartment. Unfortunately, I was charged $800, which felt way too high for the service. Even worse, after the move, I discovered my 75-inch TV was broken. When I reported it, they said they trusted their movers and denied responsibility, despite me finding the damage after they left and I returned from Canada and opened my storage unit.
Jake, we appreciate you choosing our business and would like to clarify a few points. Since you were not present during the move, our crew documented your items with photos at the end of the job — including your TV — and these show no damage.
Do not let the few positive reviews fool you!! This is the WORST moving company I have ever used. They were so slow and purposely extended the time it took to move me. I hired them to move a one bedroom apartment with minimal furniture, no major appliances and 90%-95% of items were in boxes. Most of the small, loose items I moved myself in my car so they would not break(including my TV) and it took them 4 HOURS!!
Kri, we are genuinely concerned to hear about your experience, as taking four hours for a one-bedroom move is certainly not our standard for efficiency. We aim for complete transparency and would like to investigate why this transition felt so slow and required your personal labor.
These guys are average at best. They were on time and good to communicate. The problem came into play during the move. They were extremely slow. I have moved 3 times in 6 years and this was by far the slowest move for the smallest amount of stuff. In addition, they lost a part of our bed frame, then charged us 30 minutes of “move” time to try to find it, and then told them just to leave. There was no attempt to replace it or offer a credit. Once we procure the part we will be asking for a refund.
Courtney, we are truly sorry to hear about the missing bed frame part and the delay you experienced. This is certainly not the level of service we aim to provide, and we would like the chance to address the charges and the replacement part.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast243 · 67%
- Professional and courteous169 · 46%
- Careful with belongings79 · 22%
- Turned up when they said75 · 21%
- Kept in touch69 · 19%
- Price matched the quote16 · 4%
Counted across the 364 four and five star reviews we have read for Moving Brothers Denver Movers. A review can mention more than one thing.
In their own words
Prompt, professional, careful, communicative, and experienced. We had three movers from Moving Brothers handle our cross-town move and it went perfectly. They worked quickly, handled everything delicately, and were very easy to work with. I would recommend Moving Brothers to any and all of my friends!
Thank you, Steven! We’re so glad to hear your cross-town move went perfectly. Our team takes pride in being prompt, professional, and careful, and it’s wonderful to know you’d recommend us to your friends.
This is the second time I’ve used Moving brothers and once again they did not disappoint. I’ve moved dozens of times in my life. Cross country moves, interstate moves, corporate moves and moves with in the same neighborhood. I’ve seen all kind of movers and those experiences have made me nervous about hiring moving. Moving brothers is a notch above the others. Vytautas and his team were courteous, polite and professional. They got the job done quickly. They worked smarter not harder.
Thank you so much, Elizabeth! We truly appreciate you choosing Moving Brothers again and sharing such an amazing review. It’s great to hear that Vytautas and his team provided courteous, professional, and efficient service.
I recently used Moving Brothers Denver Movers LLC for my relocation and I couldn't be more pleased with the service I received. From the initial contact to the final delivery, the entire experience was smooth and stress-free. The team was professional, efficient, and handled all of my belongings with care. The movers arrived on time and worked diligently to pack and load everything, ensuring that nothing was damaged during the process.
Thank you for your fantastic review! We're thrilled to hear that your move with Moving Brothers Denver Movers LLC was smooth, efficient, and stress-free. It's great to know our team’s professionalism and care made such a positive impact. We appreciate your kind words about our service and pricing.
I will start by saying when I moved to Colorado, I had a horrible experience with movers that scarred me and tainted the notion of hiring movers for me. However, when the time came to move last month, I was short on time and manpower, so I bit the bullet and started looking for movers. I reached out to multiple companies for quotes and ultimately ended up choosing Moving Brothers because of their reviews and pricing structure.
Hi Ashlyn, thank you so much for sharing your experience and for giving us the opportunity to restore your trust in movers! We know how frustrating a bad moving experience can be, so it means a lot to hear that Tyler and Luis were able to turn that around with efficient, careful, and communicative…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient movers69
- fair pricing43
- polite staff42
- fast movers17
- accurate quote8
- reliable movers5
- safe move4
- easy scheduling4
- couch moving3
- piano moving2
What the company says about itself
Taken from Moving Brothers Denver Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 2371440
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Advertises a warranty or guaranteesays on their website
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“…icensed & Insured Customer Satisfaction Guaranteed Locally Owned & Operated Competitive Pr”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Us Moving Tips Moving Checklist Blog Free Estimate Skip to content We Don’t Start the Cloc”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“& quality We are fully licensed & insured We are experts at loading pods & storag”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…xt-secondary-500 [&>strong]:font-bold"> Licensed, BBB-Accredited, and Locally Owned in D”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…pride in being owner-operated. We are BBB-Accredited Denver movers with a 4.9-star rating ac”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…and Locally Owned in Denver With over 12 years of experience as local movers in Denver”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“…liability. Fully Licensed and Insured: (License #HHG-00376 US DOT 2371440 CO) Your belongings ar”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory