Moving Forward Moving Services
Mover in Spencer, Iowa
Google rating
4.9
Ratings counted
214
Are 1 or 2 star
3.3%Around typical
The rating breakdown
7 of the 214 ratings in Google’s published star breakdown for Moving Forward Moving Services are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 204 | 95.3% | |
| 4 star | 3 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Forward Moving Services at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Forward Moving Services, counted by matching the words they used.
- Crew conduct3 · 60%
- Damage to belongings1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Moving Forward Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I’ve never been more angry!!! The absolute most disrespectful business! We were scheduled to be moved at 9 am on a Saturday. After 9 came and went and SEVERAL hours and phone calls with NO answer, my husband finally received a TEXT message …
Nice guys and really wanted to support local business. Sadly, a lot of damages and broken items upon arrival to CO. Not once did Fonz offer to repair, replace or reimburse for the damage though he and his crew were very aware. Probably great for short moves but not cross country.
Hello Nancy! . We moved you to Colorado on June 5th, that’s almost 7 months ago and NOW you are just telling me and putting that in a review. You haven’t once told me or tried texting me personally about any of this things you have mentioned in the review!!!
PLEASE READ THIS BEFORE HIRING THIS COMPANY!!! THEY LEFT US STRANDED.. All the interaction was done thru FB messenger on the 13th of August and we agreed on a moving date of the 21st of August at 9 am. It was about 9.30 am when I started to make phone calls to both of there numbers to see why they were late.... no one picked up or returned my calls. Got a FB message from them at 10.41 am saying "Something came up and forgot to call you" (I have screenshots of the messaging back backforth).
I couldn’t be more disappointed and frustrated with this moving company. Not only were they rude and difficult to work with, they completely abandoned us on moving day. After having ample photos and information on the items they would be moving, they decided it was too much work. We even offered them multiple days to complete the work (when we had previously agreed they would complete the job in one day), and they still got into their trucks and left, claiming it was their choice to leave even when we had paid…
As others have already aluded to in their reviews, this company CANNOT be trusted. The crew arrived at the scheduled time, looked at the work in front of them, turned around, and drove away. Communication beforehand was positive and they …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 55%
- Worked hard and fast7 · 35%
- Turned up when they said3 · 15%
- Kept in touch3 · 15%
- Careful with belongings2 · 10%
Counted across the 20 four and five star reviews we have read for Moving Forward Moving Services. A review can mention more than one thing.
In their own words
The service was excellent. The movers were professional, efficient, and very careful with my belongings. Everything was handled smoothly, and the whole process was quick and stress-free. I really appreciated how organized and respectful the team was. I would highly recommend their service to anyone who needs a reliable moving company.
I called around and finally found this great moving company. Fonz answered as soon as I called, answered all my questions and was able to book my move while on the phone. We made the arrangements and the crew showed up on time with all the correct equipment was very polite with all my personal possessions and both my living spaces. I would use them again and I would recommend them to friends and family. They did a great job.
Me and Rico we Thank you for letting us help you with your move!
Moving Forward Moving Services is exactly the kind of company you want to deal with. They are professional, responsive, and easy to communicate with. From what I’ve seen, they’re organized, upfront, and genuinely care about doing the job …
Fonz and the guys were awesome. 95 degree day and moved our entire house and garage out in 3 hours. They packed it into my trailers then came to the new house a week later and moved everything back in under 2 hours. Fast, friendly, funny, and professional. All great guys! Would use again and would definitely recommend to anyone!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling43
- polite staff14
- polite crew6
- careful with furniture4
- efficient movers4
- affordability3
- piano moving3
- quick crew3
- respect for property2
- off loading2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory