MOVING HELP COLUMBUS OHIO, WE BEAT COMPETITOR'S RATES

I was planning a move on 6-26-2020. I was moving from one apartment to another within the same apartment community. I scheduled a time online for labor only, 2 men for 2 hours to arrive on 6-26-2020 at 2:00 p.m. and I reserved a UHaul to be picked up by myself at 1:00 p.m. on 6/26/2020 so that everything would be ready when they arrived at 2. I scheduled this appointment on 6-10-2020.

Edit in response to company post: What a childish response and ABSOLUTELY FALSE!!! Just own the fact your team screwed up, you weren't there and the guys who chose to lie during the move are still lying to save face. Zero professionalism again. There was not a single ding in the wall prior to your arrival. I took pictures. The bed was moved in by relocation professionals with zero problems. Odor complaints on me? Haha nice try. What is that the Pee Wee Herman defense? I know you are but what am I?

I am not a bot, Bruce. I am a recent customer who had a very bad experience. I was only going to leave a low rating to avoid conflict, but at this point that is a disservice to any future potential clients. So here it is: The movers showed up 50min late, which was fine until the first thing I was asked upon arrival was if I had a boyfriend or a husband. After the movers openly argued about how everything should be moved they asked me for an extension cord to tie my bed up which they then tossed out my window.

I booked this company to help me move from my second floor apartment to my house. I decided that I would try to save some money by moving all of the boxes and small items myself and then have them move the large, heavy items. When they showed up, one of the movers got out and instantly told me that I had booked a larger truck than what I needed and the other looked to be about 15 years old even though the owner told me that he was 18.

I'm confused by all these positive reviews. My move was scheduled from 12pm-2pm. I called at 12:30, 1:30 and at 2pm. I got a bunch of excuses including bad weather (no rain, no snow but it was February). Finally they show up at 2:30. They come in and go back outside to the truck. then some woman comes over and brings them sandwiches. They eat in the front yard and then come in with a little 5 year old. Maybe 20 minutes after they first arrive they start moving the stuff to the truck.

Original review in photos along with owners original Google response. *Update* The response I received to this comment is honestly hilarious with how he proved his lack of accountability on top of all of the dishonesty that he included. 1. Maybe your ratings are as high as they are because you continuously report the negative ones you don’t want to Google for them to remove. 2.

They never showed up. I booked my appointment (2 hours of moving help) a week in advance. I received an automated email from the company a day before my move to confirm. Everything seemed normal. I called them a couple times the day before to confirm again, but the phone went to voicemail and I was unable to leave a message as their voice mailbox was full. I also sent a text message a couple days before my move to confirm the price and payment methods. They never responded.

Frustrated and disappointed. Unfortunately, we had a terrible experience with this moving company last week. First - DONT TRUST THE QUOTE. Bruce the owner quoted the job for me without gathering any information besides square footage of house and number of appliances, and did not scope the job. As someone who has never hired movers before, I didn't know what was normal, but have since learned most companies will either come scope the job or do much more thorough information gathering to give an accurate quote.