MOzart Moving Services
Google rating
4.2
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 80.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 20.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MOzart Moving Services, counted by matching the words they used.
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for MOzart Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not book!! We scheduled with MOzart and they didn't show and didn't call to let us know they know weren't coming. We called and got no answer. Luckily, Sunrise Moving was able to squeeze us in their schedule same day and did an excellent job getting us into our new home!
Thanks for your feedback, we're incredibly sorry for any past mischief. There isn't any recollection of this incident on our behalf but in the future if u need any one or couple of items moved, re-arranged, or removed then please let us know if we can help you out or make anything right for you!
Don’t use them. Showed up unprepared to move an 150 yo upright piano weighing 600+ lbs. Discussed piano size / weight when making reservation. He shows up with one other guy, a regular 2 wheel dolly and a cargo van to move the piano. No ramps or piano / furniture dolly to move it. Couldn’t even lift piano up more than a couple inches and no ramps to get into the van. Wasn’t comfortable with him moving it based on his lack of equipment and manpower.
They cancelled the morning of the scheduled move via text, which was scheduled weeks in advance. When I tried calling Isiah to talk about it he didn’t answer. I understand things happen but I can’t in good conscience recommend them to anyone. Buyers beware.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 45%
- Kept in touch3 · 27%
- Turned up when they said2 · 18%
- Worked hard and fast2 · 18%
- Careful with belongings1 · 9%
Counted across the 11 four and five star reviews we have read for MOzart Moving Services. A review can mention more than one thing.
In their own words
They had quick availability and were able to work within our schedule. Very professional and careful in moving a piano from one household to another. Highly recommend to use for any and all moving needs!
My experience was no-hassle! The team was respectful, on time, communicative, and informative. I would highly recommend!!
Was quoted at a price once they came they came they came early called before to make sure I was available half an hour prior was able to get done faster than what was expected the job was quoted at a 2 hour job was able to get it done in an hour the price was less than what I was quoted not a problem 👌 recommend the services of them to any one the people are nice also overall great service and price.
I was really nervous about using a company I never used before, but they did a phenomenal job moving me from Missouri to Arizona. I was really nervous about my glass tables and my antiques, but EVERYTHING made it in tact and I couldn’t believe how quickly they got my belongings there. Moving sucks, but they really made it easy for me.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- communication4
- piano3
- job2
- efficiency2
- punctuality2
- reliable2
- oversized-item moving2
- piano moving2
What the company says about itself
Taken from MOzart Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…on every job. 🛡️ Fully Licensed & Insured Every move carries proper liability cov”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…first day on the job. 🤝 Satisfaction Guaranteed If anything falls short of what we prom”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…from first contact to final delivery. Free estimate Tell us about your move Share a few det”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…transport on every job. 🛡️ Fully Licensed & Insured Every move carries proper”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews
- mapquest.comdirectory
- yelp.comreviews