My 3 Sons Moving - London
Mover in Winchester, Kentucky
Its address is in London, Kentucky. It appears here because Google returns it for Winchester.
Google rating
4.8
Ratings counted
416
Are 1 or 2 star
3.6%Around typical
The rating breakdown
15 of the 416 ratings in Google’s published star breakdown for My 3 Sons Moving - London are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 386 | 92.8% | |
| 4 star | 14 | 3.4% | |
| 3 star | 1 | 0.2% | |
| 2 star | 2 | 0.5% | |
| 1 star | 13 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is My 3 Sons Moving - London at 3.6%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for My 3 Sons Moving - London, counted by matching the words they used.
- Price rose after the quote3 · 25%
- Damage to belongings3 · 25%
- Items missing or never delivered1 · 8%
- Late, delayed or a no-show1 · 8%
- Crew conduct1 · 8%
Counted across the 12 one and two star reviews we have read for My 3 Sons Moving - London. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I’m STILL moving furniture they left!!!!! I hardly ever write reviews. But this whole experience was ridiculous. We hired the company for 4 hours to move furniture from one location to 2 separate locations a residential house and a commercial office. We had all furniture tagged for “house” or “office”. Explained what we needed done to the guys who came to move everything. Everything started off great and within 45 minutes my price had doubled.
I used them two years ago and was wonderful, but today was God awful and miserable! They showed up late, left half my stuff for me to move by UHaul, then one of the main people called me to talk about the 1100.00 dollar bill. The rate I was quoted per hour was 100.00 dollars, the actual rate today was 170.00 dollars per hour and according to the front office there was supposedly more items than what was “inventoried” yet the five witnesses I had there said the mover had those items on the list!
I am missing furniture and boxes. They were going to move me one day but said they couldn't get to the storage unit. They had the code to the gate and should have gone by the office to get keys for storage unit. Movers said no one was in the office but the manager of the units said she watched them sit for about 2 hrs. They ended up moving us the next day in the rain. I was over charged. DO NOT USE THIS MOVING COMPANY. i don't want to give them one star.
I had to pay two times because the movers forgot my washer and dryer and I will never use this service again. I asked them to reimburse me for moving the washer and dryer because it was their mistake. I was not present at the move and the washer and dryer were left behind.. they were very rude when I asked them to reimburse me. Completely dissatisfied
Robin, I’m very sorry to hear you had a disappointing experience. Our team truly tried to do everything we could to help, especially since no one was present to provide direction during the move.
We used this company for our across state move. We had Martin come to our house to do a estimate for our move. He told us that we would only need one truck and would still have room for a bedroom suite. We were told that there was plenty of room. When the actual movers showed up to move our belongings. They began saying we might not have room for it all. Long story made short, They had to leave a third of our belongings behind. The movers told us that this happens with Martin a lot. He underestimated our move.
DECEPTIVE Practices and ABUSIVE Conduct! My experience with 3 Sons Moving was extremely NEGATIVE and raises serious concerns about how this company operates. They promote a $174 rate for two movers, then arrive with additional movers and increase the cost WITHOUT YOUR CONSENT!! . Afterward, they rely on loosely written contract language and frame it as being “for company convenience.” This is not convenience—it is misleading billing.
Viviane, You have left us over 25 negative reviews at every location on multiple platforms. We offered a resolution for the damage on your job 6 weeks ago which you refused. Our insurance company got involved and ultimately gave you the same settlement you refused.
We paid over $5000 to move two trucks three hours. They damaged a lot of our stuff - scratches on expensive wood bedroom furniture , broken glass top on side table, broken leg on daughters jewelry organizer, lost the bolts and screws to reattach our mirrors to dressers, etc. They unloaded one of the two trucks after midnight into a storage building- took me two days to clean up their randomly tossed in mess.
TOTAL RIP OFF!! The price they quoted me was $450 but when my few things were loaded onto the very large truck the price doubled! I hired the truck to come out of the town I was located in but they ended up deciding they would send a truck that was 45 minutes to an hour away. They had a 30 days notice to plan all of this. They moved very slowly since it was an hourly charge of $100 an hour, which obviously was not correct either, it was doubled the quote.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous207 · 58%
- Worked hard and fast123 · 35%
- Turned up when they said62 · 17%
- Careful with belongings56 · 16%
- Kept in touch16 · 4%
- Price matched the quote14 · 4%
Counted across the 356 four and five star reviews we have read for My 3 Sons Moving - London. A review can mention more than one thing.
In their own words
My 3 Sons Moving was very prompt, courteous and profession. Our first contact was with Dana and she set up a walk-through of your home with Martin. Both of which were wonderful to work with. We were given a very reasonable price quote. Brendan and Dakota were the movers names. They both went above and beyond. They were very well mannered. They were very strong, yet careful with our items, especially the fragile items. They worked so well together They only take one five minute break throughout the entire day.
Thank you so much for your wonderful review, Betty! We’re thrilled to hear that Dana, Martin, Brendan, and Dakota provided you with the exceptional service we strive to offer. It means a lot to us that you felt your belongings were in good hands during your move, especially after being in the same…
Hired them for a surprise move that was flung on me last minute, and couldn't be happier. From the time I made inquiries from the phone staff to when Samuel and Brendan showed up at my doorstep, I felt cared for and respected. These folks are true professionals. They communicated proactively, answering every question I had with diligence and patience. The rates were stellar - they definitely underpromised and overdelivered. On the day of the move, Brendan and Samuel arrived precisely when they said they would.
Thank you for taking the time to share your positive experience with My 3 Sons Moving. It's wonderful to hear that they were able to provide you with a hassle-free and professional moving service, even on short notice.
My three Sons, moving company in London, Kentucky is an excellent moving company. The three gentleman that came to move my furniture. Several months back were very polite, hard-working and very responsible. They stayed on task. They were very mad early and kind and they worked very hard. I have had other moving companies, but I have never had three gentlemen that were is kind and respectful and worked as fast and hard as they possibly could to complete the job.
Thank you for sharing your wonderful experience with My Three Sons Moving, Sharon! It's great to hear that the three gentlemen who assisted with your move were not only hard-working but also polite and respectful. Their efficiency and care for your property clearly made a positive impression.
My 1st move was horrible so I was told to request a different crew which I did. Elias, Brian and Brandon from London showed up and they were professional, stayed busy, finished earlier than expected. They all went above and beyond to help me. The first group of guys had move some items into storage and claimed that the truck was full so they couldn’t get everything even though I was Charged more than the original quote and half stuff was left.
Thank you, Vicki, for sharing your experience with our moving crews, and we sincerely apologize for the challenges you faced during your first move. We're delighted to hear that your second experience with Elias, Brian, and Brandon from our London team was much more positive.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff55
- professional movers30
- fair pricing15
- efficient movers11
- furniture moving10
- furniture placement7
- accurate estimate4
- timely completion4
- piano moving4
- out of state move2
What the company says about itself
Taken from My 3 Sons Moving - London’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…moving supplies? Visit Our Box Store! Licensed & Insured BBB A+ Rating 30+ Years E”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Box Store! Licensed & Insured BBB A+ Rating 30+ Years Experience © 2026 My 3 S”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Visit Our Box Store! Licensed & Insured BBB A+ Rating 30+ Years Experience &cop”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Solutions On a Budget Quick Links Get Free Quote Our Team Contact Us Find a Location Blo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…solutions from Kentucky's trusted family-owned company Get a Free Quote Whether you're”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…through our Lexington, KY headquarters. Since 1993, thousands of Kentucky families have tr”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.comreviews