Nathan's Moving Service
Google rating
4.6
Ratings counted
36
Are 1 or 2 star
8.3%Above typical
The rating breakdown
3 of the 36 ratings in Google’s published star breakdown for Nathan's Moving Service are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Abilene
4.5 percentage points higher than the middle of the 12 listings in Abilene we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 31 | 86.1% | |
| 4 star | 1 | 2.8% | |
| 3 star | 1 | 2.8% | |
| 2 star | 1 | 2.8% | |
| 1 star | 2 | 5.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Nathan's Moving Service at 8.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Nathan's Moving Service, counted by matching the words they used.
- Damage to belongings2 · 67%
- Price rose after the quote1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Nathan's Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Overcharged me as well as wasted my time: trying to talk and ask personal questions just to delay the time moving. then they broke my 65" smart TV, but whenever I called to get reimbursement or anything for my broken TV, they wouldn't call me back and blocked me. ❌️❌️❌️❌️❌️❌️
They pulled up in my drive way. I walked outside to greet them. He passed me up never said a word. He was rude. They were throwing my stuff around. THIS PLACE IS AWFUL SAVE YOUR MONEY. It was an horrible. I told the young boy that the stuff he was grabbing does not go. He threw it on the floor. The old guy said we don’t have to deal with this. They left. He actually threw my recliner. Very unprofessional rude the worse moving company in Abilene.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast9 · 53%
- Professional and courteous6 · 35%
- Price matched the quote3 · 18%
- Careful with belongings2 · 12%
- Turned up when they said1 · 6%
Counted across the 17 four and five star reviews we have read for Nathan's Moving Service. A review can mention more than one thing.
In their own words
Used Nathan’s to unload a 26’ U-Haul two years ago and booked them again yesterday to load us up to move out. They work with a sense of urgency on the clock and are skilled, hard working, and friendly. Definitely recommend.
The crew arrived 15 early and they were careful with our items. They finished within the 2 hours we expected. I recommend!
I have used Nathan’s twice in one year and would not even consider another company. They are amiable, do fast and excellent work at a fair price.
We have used Nathan’s Moving Service on 4 different occasions—one full move, and 3 times to move small items that we needed care with. He and his crew are excellent! Fast, but take great care, and very congenial! Nathan is not only a great, reliable moving service, but he has also become our friend!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff8
- hard working staff6
- value4
- punctuality2
- clock2
- word2
- furniture2
- efficiency2
- great job2
- careful handling2
What the company says about itself
Taken from Nathan's Moving Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“On Family-Owned • Licensed & Insured • Local & Texas-Wide Moving Se”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Moving Help Familey Owned Abilene Based Since 2010 (325) 260-6519 Services > Local Movi”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“60-6519 Abilene Movers You Can Count On Family-Owned • Licensed & Insured • Lo”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“You Can Count On Family-Owned • Licensed & Insured • Local & Texas-”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“(325) 260-6519 Licensed & Insured Over 10 Years Serving Abilene 4.7 Average Rating Ac”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…solutions. (325) 260-6519 Get My Free Quote Based in Abilene, TX we know the area L”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews
- facebook.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory