North American Moving Services
Mover in Gainesville, Florida
Google rating
4.3
Ratings counted
23
Are 1 or 2 star
8.7%Above typical
The rating breakdown
2 of the 23 ratings in Google’s published star breakdown for North American Moving Services are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Gainesville
6.4 percentage points higher than the middle of the 14 listings in Gainesville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 16 | 69.6% | |
| 4 star | 3 | 13.0% | |
| 3 star | 2 | 8.7% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 8.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is North American Moving Services at 8.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for North American Moving Services, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for North American Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If there were zero stars option that would be my rating. We moved cross country with them. Totally lied to us from the start. Delayed our loading date. Delivery date Delayed as well. I would find someone else to move you. Moving is stressful enough and a person should not have to put up with people like these. My advice is to find another company to move your goods.
Hi Gary, If we were outside of your moving window then you are entitled to compensation. We have an option for a delay claim. Please go here to start the process. https://claims.sirva.com/Step1.aspx?Brand=12001
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings2 · 13%
- Worked hard and fast2 · 13%
- Kept in touch2 · 13%
- Professional and courteous2 · 13%
- Turned up when they said1 · 7%
Counted across the 15 four and five star reviews we have read for North American Moving Services. A review can mention more than one thing.
In their own words
My husband and I were extremely grateful for the white glove service we received when relocating from Jacksonville, FL to Frisco, TX. Our move coordinator, Ian Woods was so incredibly helpful and responsive throughout this entire process. The driver Tawfeq was amazing as well. Both these men went above and beyond to make this stressful time as easy as it could possibly be. All the movers involved were hard working and handled all our personal items with care. My husband and I highly recommend this company!
Very happy with the gentlemen that moved us very careful well handling of furniture delivered on time very happy with the experience
Great moving experience. Scheduling, packing, and unloading all exceeded expectations. Very professional and well done move.
I used this company to help move my 90 year old mother from Florida to Pennsylvania. From the initial interaction, they were able to provide me with good information and were very clear about the requirements, both for me and them. Importantly, they are an end-to-end provider, so although they do use contractors for the actual moving and transport, they utilize a very high caliber contractor. They took great care with packing my mother's furniture and kept in contact with me as needed.
Thank you, Valerie, for your wonderful feedback! We're glad to hear that the team provided clear information and took great care in making your mother's long distance move as smooth as possible. It's great to know that everything went well with her furniture and apartment setup.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving experience4
- moving-related packing3
- furniture3
- movers2
- driver2
- communication2
- careful handling of furniture2
- crew2
What the company says about itself
Taken from North American Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“Van Lines has great standing with the Better Business Bureau in Gainesville and around the country.”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“L 32609 Call: (352) 415-3710 Start your free quote now! Moving From Moving To NEXT 1001 NW”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Van Lines Trusted Moving Experts Since 1933 About North American Become An Agent Fi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory
- chamberofcommerce.comdirectory