NY Minute Movers Inc.
Google rating
4.8
Ratings counted
110
Are 1 or 2 star
6.4%Above typical
The rating breakdown
7 of the 110 ratings in Google’s published star breakdown for NY Minute Movers Inc. are one or two star.
Against other movers in Brooklyn
4.8 percentage points higher than the middle of the 18 movers in Brooklyn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 103 | 93.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.9% | |
| 1 star | 6 | 5.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is NY Minute Movers Inc. at 6.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for NY Minute Movers Inc., counted by matching the words they used.
- Damage to belongings2 · 33%
- Items missing or never delivered2 · 33%
- Crew conduct2 · 33%
Counted across the 6 one and two star reviews we have read for NY Minute Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Chris, Leo, Tyh did a great and efficient job. They are hard working and friendly! Definitely recommend! I unfortunately have to update my review because of the awful experience I had with this company after the move. The movers themselves were great but the owner was completely awful to work with. There was damage to the apartment that the movers assured me the office would handle.
They STOLE a 5 Gallon Bottle of coins. The Forman said he doesn't have it, which I believe however one of the movers did steal it because it just isn't in my new home. Its a really horrible thing to get stolen - we have been filling up this bottle for 4 years.
Hello Raizy, I believe you are mistaken as we have never had a client under your name and have never had a situation like. that in the history of our company. Best Michael Diasparra NY Minute Movers, CEO
I would not use this company again. On the morning of my scheduled move, I was told the original crew could not come due to an emergency and that a replacement team would arrive later. My building requires reserved freight elevator time, and I communicated clearly that the move had to be completed within that window. Throughout the day, the arrival time kept getting pushed back.
Pros: The pricing is reasonable. Cons: - They seem to employ very inexperienced movers, which resulted in damages to my TV due to them storing the TV incorrectly. There were also numerous items they transported upside down. - There seems to be a lack of communication between the various employees - I was told three different processes for handling the aforementioned damages. I would recommend getting things in writing as each employee may give different information. - Management is very rude.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast53 · 57%
- Professional and courteous51 · 55%
- Turned up when they said26 · 28%
- Careful with belongings11 · 12%
- Kept in touch10 · 11%
- Price matched the quote3 · 3%
Counted across the 93 four and five star reviews we have read for NY Minute Movers Inc.. A review can mention more than one thing.
In their own words
I had a relatively very solid experience with Mike and his team. The movers were on time, communicative, and efficient, especially when compared to the price point of some other movers in the city. All of our items were packed incredibly safe and professionally for the most part. We did notice some small scuffs on our bed frame once they put it back together so I called Mike to let him know and he went well beyond what he needed to do to make it right.
I was dreading my move, but NY Minute Movers Inc completely turned that around From the get-go, their team was professional, friendly, and incredibly efficient. They handled everything with care—my furniture, boxes, even fragile items nothing was damaged or misplaced What truly impressed me was how quickly they worked without compromising on quality. They made the entire moving process smooth and stress-free.
Efficient. Courteous. Excellent service. The movers took apart my furniture and put it back together (couch and kitchen table). They moved my 1-bedroom apartment. The guys showed up on time and got the job done quickly. I would highly recommend them. I've moved around the country and have had terrible moving experiences - sometimes I felt like I was getting ripped off. Not with these guys. Also, a fair price.
I had THE BEST experience with NY Minute movers. The packed our four bedroom apartment on the upper west side and moved our belongings to the suburbs of Philadelphia. We had not moved in 18 years and, with three sporty children, we had accumulated a lot of stuff. I was impressed with their patience patience packing since we had items squirreled away everywhere and I was very grateful that they were so skilled - nothing broke! The crew who did the actual move was strong, fast and fun.
Thank you Bartholdson Family! It was a pleasure relocating your family to your BEAUTIFUL new home. We thoroughly enjoyed your move as well. Happy holidays going forward and stay healthy and safe. Best Michael Diasparra NY Minute Movers, President
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth move11
- friendly movers9
- efficient movers5
- fast move5
- careful movers4
- painless move3
- easy booking3
- honest staff3
- no hidden fees2
- furniture moving2
What the company says about itself
Taken from NY Minute Movers Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…on Yelp, Google, and Angi’s List. After more than 20 years of moving Northeast Region residents an”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and on time. Are you licensed and insured? Yes, we are fully licensed and insured”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…moving Northeast Region residents since 2003 with a spotless safety record. Do you p”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…as smooth and seamless as possible. Family-Owned and Operated As a family-owned and oper”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…preparation for your move. Get A Free Quote Why We’re One of the Best Moving Compan”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…get there safely and on time. Are you licensed and insured? Yes, we are fully licensed”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- thumbtack.comreviews
- chamberofcommerce.comdirectory
- bbb.orgreviews
- birdeye.comreviews