O&E Pianos Inc.
Piano tuning service in Lancaster, Pennsylvania
Google rating
5.0
Ratings counted
131
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 131 ratings in Google’s published star breakdown for O&E Pianos Inc. are one or two star.
Against other listings in Lancaster
2.1 percentage points lower than the middle of the 17 listings in Lancaster we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 131 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is O&E Pianos Inc. at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Kept in touch2 · 11%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
- Worked hard and fast1 · 6%
Counted across the 18 four and five star reviews we have read for O&E Pianos Inc.. A review can mention more than one thing.
In their own words
Nathaniel recently tuned, cleaned, and repaired our upright piano. I am very pleased with the results. Even though it is an old upright piano, he took the time and care required. Throughout the entire process, he was courteous, professional and there was great communication from the time I scheduled the appointment to the kind note I received days after the appointment. I have already scheduled my next tuning. Thank you Nathaniel!
Nathaniel was super friendly, efficient, and did an amazing job tuning our old family piano. He worked diligently for several hours while I was working from home and was quiet and professional the whole time. What a difference the tuning made!! Highly recommend.
First time meeting Gilbert. I sat nearby and listened for an hour as Gilbert carefully and mindfully tooled every key to its perfectly measured pitch. Gilbert then topped off the job by playing a fancy scalar march worthy of the Yamaha …
Gilbert is phenomenal! He is meticulous, courteous, and excellent in every way! I requested a full service on an old piano that even had some sticky keys, but Gilbert transformed it into a perfectly sounding piano! Not only is he competent at what he does, he also goes above and beyond to ensure customer's satisfaction. I thoroughly enjoyed having him clean, fix, and tune my piano! If I can give more stars, I would. Highly recommended!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff34
- punctuality11
- new instrument8
- piano cleaning5
- player piano repair4
- trustworthy staff3
- online scheduling3
- capable staff3
- friendly demeanor3
- ease of scheduling2