Old Town Moving
Moving and storage service in Alexandria, Virginia
Google rating
5.0
Ratings counted
74
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 74 ratings in Google’s published star breakdown for Old Town Moving are one or two star.
Against other movers in Alexandria
4.0 percentage points lower than the middle of the 15 movers in Alexandria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 74 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Old Town Moving at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast35 · 49%
- Professional and courteous33 · 46%
- Careful with belongings20 · 28%
- Kept in touch14 · 19%
- Turned up when they said11 · 15%
- Price matched the quote2 · 3%
Counted across the 72 four and five star reviews we have read for Old Town Moving. A review can mention more than one thing.
In their own words
I recently had the pleasure of hiring the incredible team at Old Town Moving for my recent move, and I cannot express enough how impressed I am with their exceptional service. From start to finish, they went above and beyond to ensure a smooth and stress-free moving experience. First and foremost, the professionalism displayed by the entire staff was outstanding. The team arrived promptly on the scheduled day, ready to tackle the daunting task ahead.
I can’t say enough good things about this moving company. They were efficient and very careful with my things. The owner Tommy is great and was very flexible with me and helped me work out a good price that worked for me. I would give 10 stars if I could! I’ll be recommending to everyone I know.
We had an exceptional experience with Old Town Movers while preparing for a major home renovation. From start to finish, the team was flexible, efficient, and incredibly thoughtful. Because we couldn’t fit a POD under our garage, they worked with us to move nearly all of our household items and set everything up in an organized, intentional way inside the garage, not just dropped and stacked, but truly planned so we could still access what we needed.
My review of Old Town Moving is long overdue, as my introduction to their team was over 2 years ago, but I stumbled across them again getting prepared for my next move. I got put in touch with Tommy by a military friend I was roommates with while stationed and working in the same area of Washington, D.C.. He was involved every step of the way and even checked in sometime after my move to ensure my expectations were met, and to wish me well in the new location.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing9
- seamless process8
- seamless move5
- respectful crew5
- short notice availability3
- flexible scheduling3
- careful packing3
- local move3
- furniture reassembly2
- long distance move2
What the company says about itself
Taken from Old Town Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“Reliable Experienced & Reliable Since 2021, OTM has provided our customers with fi”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…moving service for you. To get a free quote, to arrange your movers, or if you have”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- facebook.comsocial
- instagram.comsocial