Olympia Moving & Storage

My move with this company was disastrous. I was told if I packed my own house that they would be a discount and I packed half the house and receive any kind of discount. Movers broke valuable China picture frames, etc. the person that signed me up lied to me never got back to me told me he would call making adjustments to the bill that I paid thousands of dollars $13,000 something like that and that never happened, they gave me some kind of app.

This should have been a 5 star rating, but I can’t. The packing and loading/unloading went smoothly. BUT, we ended up with a Bose sound system that worked perfectly before it was packed and loaded, and no longer works when it was unpacked. We paid for the full valuation insurance for instances just like this. I submitted the claim once we were fully unpacked (as you can only submit one claim). Our claim was denied because there was no external damage to the boxes noted.

Overall a little unsatisfied with our moving experience. We were quoted at 3k which was on the higher end for us but we hired them regardless since they were referred by a family member. Movers showed up on time and did a good job moving stuff from our old house into the trucks. They did take a lot of breaks here and there which I didn’t think anything of at first. My new house was 12 minutes up the road. They arrived and began unpacking.

I can give you a “stay away” warning for Olympia Movers in the US Northeast. They “handled” (read: completely bungled) my packout for Switzerland this week: (1) not COVID-19 friendly: I had different people every day for five days, and they would work other sites in between (for example, T was at site A on Monday, with me T/Th, and site C on Wednesday and back at A on Friday) - so I (and husband and kids) was/were directly exposed to 20 and probably indirectly to about 80.

we contracted olympia moving & storage in boston (MA) for our move from winchester (MA) to toronto (canada) in july 2022: the experience was bad to worse and there have been too many inane emails from a clearly inexperienced administrative staff and then the actual packing up by a subcontracted crew messed up with many of our stuff and several pieces of antique furniture was broken during the drive from boston to toronto...; we paid a large amount of insurance (an insurance company that is located in and…

The salesman Chris came to our old house and quoted the move then doubled the cost after our stuff was already put into their storage. They also put my shotgun into a closet at their office and forgot but finally found it a month later and delivered it but with broken stock. Accidents are expected during a move but the exorbitant cost was a shock so I filed claim for repairs on the light furniture damages and the repair contractor did a cheap and sloppy job.

My move last summer that was so dreadful that as a new summer move season approaches, people should know. One day was scheduled for packing and late in the afternoon the two packers decided it was the end of their work day, even though there was much more to pack. Their response as they left was, “The movers can finish packing.” Outrageous. Olympia sent over two new packers the next day, but I also had to pitch in packing.

It's hard to put into words how terrible our experience was with Olympia, but felt it was necessary to share so that others will not go through what we did. The day started off poorly with the movers arriving 30 minutes late, without notifying us that they were running late. Next, one of the movers smelled strongly of marijuana, and that smell permeated the house we were moving from. This is extremely unacceptable!!!