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One Piece Delivery

Moving and storage service in Miami, Florida

Its address is in Aventura, Florida. It appears here because Google returns it for Miami.

Google rating

4.9

Ratings counted

444

Are 1 or 2 star

1.8%Unusually few

The rating breakdown

8 of the 444 ratings in Google’s published star breakdown for One Piece Delivery are one or two star.

Against other movers in Miami

This company1.8%
Typical mover in Miami1.8%

About the same as the middle of the 21 movers in Miami we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
43397.5%
4 star
30.7%
3 star
00%
2 star
10.2%
1 star
71.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is One Piece Delivery at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for One Piece Delivery, counted by matching the words they used.

  • Damage to belongings2 · 29%
  • Late, delayed or a no-show1 · 14%

Counted across the 7 one and two star reviews we have read for One Piece Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewSnezhana Z.3 years ago
We used their services earlier, all was fine. But last time when I planed you move and did reserve the company in advance and got a confirmation- in last moment, exactly in moving day the manager stopped to answer me and ignore all my messages and calls. And it was way to stressful. So basically they just did not show up and we had to move all boxes by ourselves in our so small car. It was horrible and really stressful.
Reply from the business

I'm sorry for your experience, but your job was never scheduled. Unfortunately, you didn't provide the COI requirements on time and we couldn't proceed with your request! Once again, I apologize for your recent experience with us! Your next delivery is on me.

1-star Google reviewLorella C.6 years ago
VERY bad service! They scratched my whole sofa and my door. They have FALSE advertisement on their website saying that they wrap all of the furniture. That is a lie! They didn’t wrap the sofa and it got ruined. If you want your furniture to arrive safe to your house, DO NOT HIRE THIS COMPANY! ZERO STARS
Reply from the business

Lorella, I apologize that this delivery went wrong. First of all, we arrived on time as you had stated, 15 minutes before a 1-hour window ended, then we were waiting for the person you were purchasing your couch from for another 40 minutes. … More

1-star Google reviewMarcos C.7 years ago
The guys were very professional, friendly, helpful and courteous, and the price was fair and reasonable, considering it was last minute. The reason why I'm rating them one star is because they broke the screen on my 65 inches LED TV, and …
Reply from the business

Thank You for you review Mr. Curet! When we booked the job additional packing was offered to Your Wife to protect your TV, but she refused it, so leaving us with a 1 star Rating Review is not Fair! TV was loaded between Mattress and Boxspring as promised !

1-star Google reviewMiro C.6 years ago
If I could leave ZERO stars I would. I hired this company to move a couch after I found them online. They arrived 10 minutes before the 2 hour window that they claim on their RECEIPT and had and attitude stating that I (the customer) was …
Reply from the business

Hey, Miro, I apologize that this delivery went wrong. First of all, we arrived on time as you had stated, 15 minutes before a 1-hour window ended, then we were waiting for the person you were purchasing your couch from for another 40 minutes.

2-star Google reviewnuvochicEdited 7 years ago
I’ve used them before in the past without an issue but today I was not pleased. Firstly, the movers were late so I waited over an hour at the storage facility. Also the rate for what I was charged did not seem to make sense to me. It …
Reply from the business

Unfortunately you don’t want to talk to us in any way, we still don’t understand what made you so upset. First time we charged you $100 and you was super happy, second time you called us and we gave you 2 options $75 delivery to your storage in Miami and $100 delivery to our storage in Aventura…

1-star Google reviewwho K.9 months ago
I thought I had arranged for them to pick up a couch. I called. He told me to text photos and address. Gave me a price. I arranged with loading office the day. Then this company stop responding to my texts and didn’t answer my calls

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast14 · 78%
  • Professional and courteous11 · 61%
  • Careful with belongings7 · 39%
  • Turned up when they said4 · 22%
  • Kept in touch3 · 17%
  • Price matched the quote1 · 6%

Counted across the 18 four and five star reviews we have read for One Piece Delivery. A review can mention more than one thing.

In their own words

5-star Google reviewchoni B.a year ago
They arrived early, were quick, efficient & took care of everything A to Z with disassembling, properly wrapping to protect the furniture, putting back together, all under the time limits reserved from locations A to B, very professional!
5-star Google reviewEmma B.2 weeks ago
I had no idea this kind of service existed! I bought a bed off of Facebook marketplace, but had no way to transport it to my place. I called and left a voicemail as directed, and the same minute I got a message with the quote. The quote was super affordable. The team had great communication. I wasn’t expecting them to assemble the bed once they got to my house, but they even assembled it for me! I would highly recommend the service and will use it again in the future if I need to
5-star Google reviewPamela G.3 months ago
Excellent moving experience from start to finish with One Piece Delivery! The team was professional, fast, reliable, and handled everything with great care. They made the entire furniture delivery process smooth and stress-free at a very reasonable price. Special shout out to Emil and Vadim for their hard work and professionalism, and to the owner Serge for running such an outstanding company. Highly recommend One Piece Delivery to anyone looking for dependable movers!
5-star Google reviewLaith5 months ago
After my original moving company canceled on me ONE HOUR before my 2:30 PM pickup, I was honestly in panic mode. I had my building elevator reserved and everything packed. I called this company last minute and they completely came through for me. They showed up quickly, were professional, careful, and made the whole move smooth despite the situation. One of my TVs was unfortunately damaged during the move — but this is where they really stood out. The owner didn’t make excuses or avoid it.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff20
  • professional movers9
  • moving heavy furniture7
  • small moves6
  • affordability5
  • piano moving5
  • helpful drivers5
  • last minute move5
  • clean truck3
  • large van2

What the company says about itself

Taken from One Piece Delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…moving needs in South Florida. As an insured and licensed service provider, we speci”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…in South Florida. As an insured and licensed service provider, we specialize in Flor”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory
  • facebook.comsocial
  • yelp.comreviews
  • angi.comreviews
  • yellowpages.comdirectory

Before you hire One Piece Delivery

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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