Palmer Moving Services
Moving and storage service in Ann Arbor, Michigan
Google rating
4.8
Ratings counted
76
Are 1 or 2 star
5.3%Around typical
The rating breakdown
4 of the 76 ratings in Google’s published star breakdown for Palmer Moving Services are one or two star.
Against other listings in Ann Arbor
About the same as the middle of the 16 listings in Ann Arbor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 70 | 92.1% | |
| 4 star | 1 | 1.3% | |
| 3 star | 1 | 1.3% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Palmer Moving Services at 5.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 53%
- Worked hard and fast7 · 41%
- Turned up when they said5 · 29%
- Careful with belongings2 · 12%
- Kept in touch2 · 12%
Counted across the 17 four and five star reviews we have read for Palmer Moving Services. A review can mention more than one thing.
In their own words
Palmer moving for the win again! This was the second time we've used Palmer and they were again great at coordinating the front end, Kevin got us all the supplies we needed for the move, and was responsive through the entire process, to collecting bins after we were done unpacking. They were fast, respectful of our items, and friendly. It didn't take them long, they were quick and careful, and got everything to the location it was supposed to go in no time!
Overall pretty happy with Palmer. The communication could have been better with the scheduling - wouldn't let me book until I did a video walkthrough and then communication was very slow to actual book the date I wanted. It's probably why they were the only company that had the day I wanted available - because they were the most difficult to secure a booking with. Moving crew was on time, professional, did a great job with a tricky move.
Thank you Casey for the review. I'm sorry that our communication was lacking, we take your feedback to heart and will work on that. Thank you for your business!
Working with Heather Hellner at Palmer Moving made my move stress free. She was easy to contact, professional, and answered all of my questions promptly. I felt that she had my back. The crew that did my move was courteous, professional, and took great care of my items. I am very happy that I chose Palmer Moving!
Hi Cynde, Thank you for your kind comments, we will be sure to pass this along to Heather … More
Received packing and moving services for moving ~1200 miles away. Very nice and professional movers who took great care with our belongings. Arrived at the pre-arranged times for pickup and delivery, and worked efficiently while still being careful with our items. Would use again if the need arises!
Very pleased to hear your interstate move from Colorado went well. Thank you for taking the time to share your experience with us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling9
- professional crew8
- moving crew6
- polite staff3
- quick work3
- local move3
- contract2
- easy to work with2
- thoroughness2
- affordability2
What the company says about itself
Taken from Palmer Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“Price Detroit’s Trusted Moving Company Since 1910 Palmer Moving Services has been family”Raw text captured from the page, including any surrounding navigation.
- Describes itself as woman ownedsays on their website
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“…service on every move. LEARN MORE WOMAN OWNED BUSINESS LEARN MORE SCHEDULE A VIRTUAL”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…ractors and Vendors Our Customers Get A Free Quote GET A QUOTE PROUDLY SERVING: Northwest”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Why move with palmer Experience – over 100 years of moving Detroit families and business”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“1910 Palmer Moving Services has been family owned and operated since 1910. We believe our”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews