Perez Moving & Storage
Mover in West Palm Beach, Florida
Google rating
4.6
Ratings counted
87
Are 1 or 2 star
9.2%Above typical
The rating breakdown
8 of the 87 ratings in Google’s published star breakdown for Perez Moving & Storage are one or two star.
Against other listings in West Palm Beach
7.1 percentage points higher than the middle of the 20 listings in West Palm Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 75 | 86.2% | |
| 4 star | 2 | 2.3% | |
| 3 star | 2 | 2.3% | |
| 2 star | 1 | 1.1% | |
| 1 star | 7 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Perez Moving & Storage at 9.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Perez Moving & Storage, counted by matching the words they used.
- Crew conduct3 · 43%
- Damage to belongings2 · 29%
Counted across the 7 one and two star reviews we have read for Perez Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this company. The owner hires criminals. Two employees of this company were involved in the theft of thousands of dollars of jewelry from my recently widowed mother. They were helping her pack and during this process broke into her carry-on bag, which she had packed and ready to take to the airport for her interstate move. They took jewelry with sentimental value that was beyond words-pieces from my father, grandmother and great-grandmother.
This company has no regard or respect for anyone. They came to move stuff out of the storage facility, blocked up the ENTIRE loading zone so that no other customers could use the zone. When asked to make some space, they had attitude and was very disrespectful... courtesy and respect goes a long way
Thank you for your feedback. We understand how frustrating it can be when access to a loading area is limited during a move. While loading and unloading can sometimes temporarily affect access to shared areas, our goal is always to complete the work safely and respectfully while minimizing…
My parents just moved from NY and all they had were large boxes (no furniture) moved from their truck to their new place. This place required 3 hour minimum booking for 2 movers for 390.00 The job only took them one hour to complete and then they had nerve to question the number of boxes my parents had and try and hustle my parents for a larger tip instead of just talking to my brother who was there and arranged all of the plans from the beginning.
Had a delivery back in July 2019. They arrived and had a broken glass on an end table for my bedroom. They took the remaining balance at delivery. I have tried many times to negotiate and get a replacement glass. They did not like the quote I received and they stated they would replace the glass. To this day November and nothing. They are not a man of their word. *** Update. About two weeks ago I received a call about my replacement glass.
Extremely high rates and very unprofessional! Dealing with this company has been a nightmare!! I would like to give them a big,fat ZERO!
We’re sorry to hear about your experience this isn’t the standard we strive for. Please contact us directly so we can learn more and make things right.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous37 · 53%
- Worked hard and fast15 · 21%
- Turned up when they said14 · 20%
- Careful with belongings7 · 10%
- Price matched the quote3 · 4%
- Kept in touch3 · 4%
Counted across the 70 four and five star reviews we have read for Perez Moving & Storage. A review can mention more than one thing.
In their own words
I recently hired Perez Movers to transport my aunt’s furniture from South Carolina to Brooklyn, NY, and I could not be more impressed with their service. From the start, their team was punctual, efficient, and incredibly professional. One of the biggest challenges they faced was moving a large antique armoire that couldn’t fit in the elevator. Without hesitation, the movers carried it up four flights of stairs—carefully, without a single scratch, and without a single complaint.
Thank you so much for taking the time to share your experience! We’re honored to have helped with your aunt’s move from South Carolina to Brooklyn, and we’re especially glad to hear that our team’s professionalism and care stood out to you.
I recently moved from Florida to New York with Perez Brothers Moving, and I couldn’t be happier with the experience. The entire process was smooth, professional, and stress-free from start to finish. The crew handled all of my belongings with great care, and everything arrived safely. Their communication, punctuality, and attention to detail were outstanding. I highly recommend Perez Brothers Moving to anyone looking for a reliable and trustworthy moving company. Amazing service!
We had a very last minute move from CT to FL. They were extremely flexible with our schedule and making the timing work for us. Their quote was also a great value compared to the other quotes we got. They took great care in packing our very fragile furniture & they really made the process as stress free as possible. The staff was not only professional, but very positive and helpful!
Thank you, We are always here to help.
Reliable, Honest, and Worth Every Penny. Used Them 3 Times Now. I've used Perez Moving three times over the past several years and honestly wouldn't call anyone else. They are a family owned company and as far as I'm concerned, having met the entire family...they are the true definition of what it means to exactly that. What keeps me coming back is simple, they do exactly what they say they're going to do. On pricing: every quote I received was accurate and itemized upfront.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff26
- kind staff12
- reputable movers3
- smooth move3
- easy process3
- brothers moving3
- flexible scheduling2
- secure belongings2
- last minute move2
- rates2
What the company says about itself
Taken from Perez Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…nternational moves. Call us today for a free quote. CALL TODAY (561) 798-4002 Veterans and”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…professionals are available to help you 24/7. If you want to speak to management, ju”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Nurses Get 10% Off – Call Today! Family Owned and Operated The Perez family has over”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Emergency Moves Serving the Area for More than 40 Years Welcome to Perez Moving & Storage P”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- yellowpages.comdirectory