Piano Land Movers & Storage
Google rating
4.7
Ratings counted
25
Are 1 or 2 star
8.0%Above typical
The rating breakdown
2 of the 25 ratings in Google’s published star breakdown for Piano Land Movers & Storage are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Bronx
1.8 percentage points higher than the middle of the 19 movers in Bronx we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 92.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Piano Land Movers & Storage at 8.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Piano Land Movers & Storage, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Piano Land Movers & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Was calling to schedule a move, but the customer service is very rude - I asked him to repeat his question and he hanged up directly. Worst experience ever.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings4 · 17%
- Professional and courteous4 · 17%
- Price matched the quote2 · 9%
- Worked hard and fast2 · 9%
Counted across the 23 four and five star reviews we have read for Piano Land Movers & Storage. A review can mention more than one thing.
In their own words
These guys went above and beyond, tackling a tight stairwell on the way out and major lift up to the 4th floor on delivery. They were professional, experienced and skilled, careful and courteous throughout a tough job. Alex responded right away and made the job happen under the wire, basically the next day. Just make sure you send lots of photos beforehand so that the crew is fully appraised of all the twists and turns and has all they need to get the job done.
When we moved into our new place, I wanted a white grand piano for one large open area. I found one in the Bronx that was for sale. Piano Land Movers and Storage of the Bronx was who I hired to retrieve it for me. For a very reasonable price they delivered in to my home right to the spot that I wanted it. Not a single scratch was on it. Great job.
My husband attempted to move our piano on his own but quickly found out he could not. We called Pianoland and they were there to help us. I cannot thank them enough for their help.
I was told that I could have this antique player piano for free if I could just get it out of the basement. It was It was in excellent condition and had many music rolls. It was also very heavy and appeared larger than the staircase. I called Pianoland, the NYC piano movers. They were able to take off the stair railing and maneuver it out. It was well worth the coast for this beautiful playing antique..
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job8
- stairwell3
- caring staff2
- grand piano2
- antique2
What the company says about itself
Taken from Piano Land Movers & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“As a company, Piano Land is completely licensed and hugely insured. Therefore, in the v”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Land is completely licensed and hugely insured. Therefore, in the very rare event that”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…in New York City. Piano Storage With over 30 years in the business of moving, tuning, and”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…contact us at pianony@gmail.com Get a Free Quote Get a Free, No-obligation Quote REQUEST”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…facilities are climate-controlled and guaranteed to keep your piano stored at the approp”Raw text captured from the page, including any surrounding navigation.