Piepho Moving & Storage Minneapolis-St. Paul MN

The pickup went great but the delivery driver was horrible! He showed up late w/out a helper so brought his girlfriend. I helped pull in boxes because he was so busy screaming at her. Broke 5 items. - would NOT recommend their service!

Just beware when having your antique or valuables moved. This company was very professional in organizing our cross county move and loading our furniture from our WI home. But, what happened in the multi-transfers we will never know. Somehow our Steinway piano was dropped hard enough to have had one of the steel wheels jammed into the floorboard and hard enough to have separated the piano and cracked the floorboard.

I used Piepho for a cross-country move as they had great reviews and seemed to be an honest company. Initially, I was very impressed with the movers that picked up all our stuff in Minneapolis, but after that things just went downhill. Their customer service staff is very difficult to get ahold of and get updates out of--it must have taken me asking more than 10 times to finally get a delivery date to our new house in Portland.

Our movers did a job. They moved our stuff from A house to B house. We couldn't have done it ourselves. It's a sad day when you pay a premium price and the workers are slow , incompetent, non-stop complainers don't listen to instruction and really don't seem to care to your stuff or property. They left their trash in 2 yards . Seriously. Couldn't find a trash bi apparently. The office lady was nice and she called often to hear the progress but she didn't do anything about my concerns.

Our couch, pristine before moving and storage, arrived with filthy and torn skirt around the entire perimeter due to incorrect packaging and storage. I was "rewarded" 5% of its value. In addition, while two of the three movers were very good, the third had a nasty attitude that put a chill on an already difficult experience. He was one unhappy and very angry young man.

My stuff was ail broken ! I got my household goods delivered today. I had over 20 containers dented and broken and crushed. The driver showed up with only 2 skinny workers to unload 10k pounds. Veronica works the phones at this company told me all drivers only use 2 unloaders which is a lie.My stuff was packed up with 6 workers and a driver. She seemed like she couldn't careless and talked smart to me on the phone and basically said oh well, Very unprofessional . Im very unhappy with this company.

I don't know what come to a professional "packers" mind when they take personal items to use as packing material. For example, a handmade, hand sewn quilt used like a moving pad to wrap speakers. Or..a towel taped around a fragile item as a moving pad. When you remove the tape you ruin the towel. Or even my bedspread taped around a piece of pottery now the bed spread is ruined. Paid huge money for packing, storage and moving. Will never use Allied again. What happens when you "nest" lap shades?

We hired Piepho to pack & move from one apartment to another, 1.5 miles apart. 3 men arrived at 9am. We stayed out of their way as they made trips from the 2nd floor apartment to the truck. At 3pm, they drove away unannounced. They left some drawers & cabinets unemptied. The window AC, microwave, crock pot, air fryer, food items & miscellaneous things weren't moved. Janet, the move coordinator, blamed us for not doing a walk through. The crew left without informing us.