Pioneer Moving and Storage - Commercial/Residential Moving & Storage Company, SLC

These people are horrible. I am a handicapp widow senior citizen. They charged me $8000 to move me from boise to slc. During the move my jewry boxes are missing along with lots of other stuff. Also broke my furnature and gave me $30 for thousands dollars worth of damage. The staff have been rude and dismissive and have claimed i havent filled out the paperwork needed but i have. They will do or say anything to get out of paying. If you choose these people after reading this you are a fool.

2 man movers are the worst movers ever. They have left my mothers life in disarray after we entrusted them to move her to utah. Jewelry is not the only thing she is missing after the move. They failed to mark any of the boxes which has made it a very long and difficult process to unpack. We haved filled numerous claim forms that they clasim they have never received. They talk over us rather than listen to us. It is evident that after they soaked us for over $8000 they want nothing to do with making anything right.

I would definitely, absolutely, under no circumstance whatsoever use two man movers for anything! I received a quote over the phone and when they showed up at my house quoted prices and time frames to do the job were much higher than what I was told beforehand. I told them that I was quoted much lower transit price and hours to do the job. The movers at my house which appeared like 4 high school kids would not budge.

I would never use this company. Unfortunately I had the opportunity to have a very rude interaction with them on a job that did not involve myself. I was at my storage unit which unfortunately only has one ramp for big trucks to unload, which is yes inconvenient on their end but that’s not the issue at hand. A friend and myself had just started unloading our truck and took in our first big load; As we came out their oh so pleasant customer followed us to our truck and stated “how much longer are you going to take…

Never again. First Two Man did a bait and switch on me. Just four days before the move which I had to guarantee with a $500 deposit, Two Man prepared a second estimate. Not surprisingly the second estimate was more expensive than the first. I had to accept the higher estimate because it was too late to find another mover on short notice. Second, Two Man did a terrible job packing and loading of our furniture. Initially Two Man had a great story about how careful they would be with our furniture.

My only complaint is that I was charged $145 dollars for their drive from their office in Salt Lake to my home I was moving out of in Farmington going to Bountiful. Even my movers thought it was a mistake and assured me it would be fixed , and to just call. When I called , they basically said it was on the bid I agreed to and wouldn't budge, and couldn't justify it . I didn't think it was handled very well at all. I have used them on multiple occasions and referred them to many people .

First, we did get moved. second,when I called I was led me to believe that they were, 2 men and a truck. ( whom did a fabulous job on my previous move) Third the move was in a brand new town home and apparently they don’t know how to move items in a tight situation. My walls and banisters were all scratched and banged up and my brand new fridge was dented and scratched on the move. Lastly, they did not know how to bring the labeled boxes to the right rooms. Next time, I will find 2 men and a truck!

Moved my mother from Boise to Salt Lake City charged for $8000 broke or lost thousands of dollars worth of my stuff. If you know what's good for you don't use these people after they found out that they broke my items the offer Me 60 cents a pound for my possessions thousands of dollars worth of stuff lost and broken and they gave me $30 that was after they charge me over $8000 to move me if you read this and still use them you deserve what you get.