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Portland Movers Ready

Mover in Portland, Oregon

Google rating

4.8

Ratings counted

742

Are 1 or 2 star

3.4%Around typical

The rating breakdown

25 of the 742 ratings in Google’s published star breakdown for Portland Movers Ready are one or two star.

Against other listings in Portland

This company3.4%
Typical listing in Portland2.3%

1.1 percentage points higher than the middle of the 21 listings in Portland we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
68492.2%
4 star
263.5%
3 star
70.9%
2 star
50.7%
1 star
202.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Portland Movers Ready at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Portland Movers Ready, counted by matching the words they used.

  • Damage to belongings6 · 27%
  • Crew conduct6 · 27%
  • Late, delayed or a no-show3 · 14%
  • Stopped responding1 · 5%

Counted across the 22 one and two star reviews we have read for Portland Movers Ready. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewRosalie F.a year ago
I received a text message with a link to leave a review on our experience with your services, even though I called and left a message and never heard back. However, we actually didn't get any moving services. My husband scheduled services on a Friday for the following Tuesday. But because our previously scheduled movers showed up late that Friday, we ended up canceling our Tuesday appointment only a couple of hours later. We were still charged $350.
Reply from the business

OK so did we move you? or did we not move you? 10-09-2029 edit: Hello Rosalie. Can you please take down this review? We are not the moving Company that charged you. We do not charge customers deposits. We only accept cash. Cash upon completion to the crew leader.

1-star Google reviewdk D.7 years ago
DO NOT USE THIS COMPANY- BEWARE!!! I call shenanigans on these positive reviews, because the man that operates this company and the movers he employs are completely unprofessional. Don't let the low rates fool you, but the price is one of the only things semi positive that I can say about them. It's been several weeks since my horrible experience in settling with this company, and I am Still awaiting resolution for the damage and overpayment.
2-star Google reviewF M.10 years ago
The only pro is that the movers were nice. The cons are numerous. When booking with the company I provided a full list of every single item that we had and the total number of boxes broken down into small, medium, large, and extra large. The person I booked with guaranteed me that only 2 people and a 17 ft truck was sufficient for a large 2 bedroom apartment and an upright piano and the job would take 3 hours max. I was adamant that quote was ridiculous but he was confident. Fast forward to moving day.
Reply from the business

Sorry to hear that you had a bad experience with us. Give us a 2nd chance and try us again on your next move and I'm sure we change your opinion of us to a positive one. -pmr

2-star Google reviewArtsykat20036 years ago
I want to be clear - Martin and Sergio did an excellent job. However, be Ware that the owner Misrepresented how much it would cost, sent the smallest truck they had, (the guys didn't even have tape!) and my stuff had to be moved in My Toyota - Antique heavy duty typewriter, a highly carved mirror, a 40 lb microwave!!! AND things got left behind for me to keep moving them because they wouldn't fit in the car. So, when you see the price of $50 additional hour - it's NOT.
Reply from the business

I explain the rates before ever sending a crew. It is the customers responsibility to understand and comprehend. Yes 2 movers 2 hours or less is $150 total. And $50 each additional hour. If stuff doesn't fit you can't blame me or my movers silly.

2-star Google reviewVon J.6 years ago
Would NOT recommend. Hired them through POD to move furniture and appliances to a POD while we had a house torn down and a new one constructed. Satisfactory work so we hired them direct to move it into the new home. Sad to report that our second experience was not good at all. 4 of them trying to set a speed record, all asking me questions at once. What took 2 hours to carry out only took 45 minutes to bring back in. They literally threw things everywhere.
Reply from the business

well I'm sorry to hear you were not satisfied with the service. do you recall date of your move? maybe I can look it up and see what I can find out. -Portland Movers Ready

2-star Google reviewPam L.7 years ago
Overall decent experience & price. Jeff who makes reservations and calls you appears very grumpy & irritated. Each time I spoke with him (3x) I felt that I was really inconveniencing him. When I called to book a reservation Jeff answered the phone "hello?" I thought I misdialed since didn't even answer with the company's name. Appears I'm not the only one that experienced this. FYI...they require CASH ONLY for payment. Very odd. Movers were nice.
Reply from the business

I am sorry you seem to have had a not so great experience with us. I would like to encourage you to try us again next time you need moving or delivery service in or around Portland Oregon. I assure you that you will have better experience. [phone removed]. -Portland Movers Ready

1-star Google reviewElishca C.2 months ago
DO NOT HIRE THIS COMPANY ! I hired Portland Movers Ready for a move out of my condominium in Portland. During the move, the crew damaged the concrete steps on the property. After the damage occurred, I gave the company multiple opportunities to address the issue, legaly. When they declined to share insurance information the condominium arranged for the work to be completed and deducted $1,500 from my security deposit. I submitted the repair invoice to Portland Movers Ready and requested reimbursement.
Reply from the business

Sorry about this. Your HOA are some crooks. They tried to get us for some none real accusations. We even entertained them just to shut them up about fictitious "damage". They refused our insurance offers of "repairs". And they refused my personal offers of repairs with my own network and resources.

1-star Google reviewJohn S.7 years ago
Was very disappointed in our service yesterday. Have used Portland movers twice before and had great service.Yesterday the two guys that moved us were very unprofessional the one guy was yelling at the other one the whole time apparently he was new and he was trying to teach him is what he said. They put a crack in two of our draws trying to carry to many at a time. They seemed to be taking their good ole sweet time.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast185 · 53%
  • Professional and courteous141 · 40%
  • Turned up when they said87 · 25%
  • Careful with belongings60 · 17%
  • Price matched the quote21 · 6%
  • Kept in touch18 · 5%

Counted across the 350 four and five star reviews we have read for Portland Movers Ready. A review can mention more than one thing.

In their own words

5-star Google reviewJlavalle244 years ago
I highly recommend Portland Movers Ready. They were on time, polite, hard working and diligent. Communication was very easy with them and they gave me a great price. I will definitely use them again.
5-star Google reviewKrystan R.3 years ago
We had a great experience with Portland Movers Ready! I booked the service over the phone through the owner Jeff after requesting a quote from the website, and he was fully transparent about what the fees would be and what services we would receive at each price level. Heads up, the business is cash only (Jeff was clear about this from the beginning as well), so just make sure you hit an ATM before your service date.
5-star Google reviewDrew M.3 years ago
Best Deal in Town!!! I've used Portland movers ready twice in the past week first time I had them get all of my big things out of one apartment, King size bed, few big dressers giant recliner. They did great! Very quick and efficient in no time they had everything loaded into my new apartment next time I had them go to a smaller unit and get a few small things, tables chairs smaller couch and swing a few things by my storage then bring the rest up to my new apartment.
5-star Google reviewFn M.5 months ago
Excellent communication. Clear, upfront pricing. Guys were on time, and READY to get going. I moved into my first house last year, and it took me a good solid year to know how I exactly wanted to set up. In that time I settled into the rooms and needed them all switched around. It took me ten times longer to pack and stage everything than it took them to breeze through the move. I have a ton of heavy, sensitive equipment which needed to be moved down, and a couple of beds to come up.
Reply from the business

This is great to hear! Thank you for the review. I am glad that our moving service was helpful for your situation. It is our pleasure to be of assistance to unique scenarios such as yours. Looking forward to helping you again in the future. PortlandMoversReady.Com. [phone removed].

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • hot tub moving23
  • professional movers20
  • hardworking staff19
  • careful movers15
  • fast movers9
  • piano moving8
  • flexible scheduling6
  • cash only5
  • junk removal3
  • short notice availability3

What the company says about itself

Taken from Portland Movers Ready’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…estrictions, and narrow streets. Moving 24 7. Portland OR Movers fully equipped with”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yellowpages.comdirectory
  • yelp.comreviews
  • facebook.comsocial

Before you hire Portland Movers Ready

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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