Powell Relocation Group
Google rating
4.9
Ratings counted
86
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 86 ratings in Google’s published star breakdown for Powell Relocation Group are one or two star.
Against other movers in Katy
3.4 percentage points lower than the middle of the 21 movers in Katy we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 83 | 96.5% | |
| 4 star | 2 | 2.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Powell Relocation Group at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Powell Relocation Group, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Powell Relocation Group. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 40%
- Worked hard and fast5 · 33%
- Kept in touch2 · 13%
- Turned up when they said1 · 7%
- Careful with belongings1 · 7%
Counted across the 15 four and five star reviews we have read for Powell Relocation Group. A review can mention more than one thing.
In their own words
My best moving experience ever! John and his team helped manage our cross-country moving. They are timely and carefully pack entire household goods in just dew hours. All classes are carefully wrapped and stored. The team keeps a very clear communication on arrival time and inventory list.The team went above and beyond on helping setting things up at the new home. I highly recommend their service!!!
Bo, we're thrilled to hear that you had a positive experience. Thank you for the recommendation and we hope to move you again in the future.
My company paid for Powell Relocation to move us and I was very happy with the process. They did a great job at moving us quickly and efficiently. Very professional and helpful. Nothing got broken in the move, which is let difficult to say the least.
Luke, thank you so much for the five star review. We truly appreciate it. We hope you are settling into your new home well. Please call us again in the future for any future moving or storage needs.
All items arrived in perfect shape, and the team was very prompt and professional. Excellent experience with Powell relocation company—highly recommend them!
Jieun, thank you so much for the five star review. We appreciate the recommendation and we hope to work with you again in the future!
Drivers!! To arrive, you must be driving south on Commerce because road is divided so best option is to exit I-10 on Pederson which is a truck route. Very easy to find, lots of room to maneuver, truck entrance clearly marked, they thought of everything. Lots of truck stops nearby for overnight layover before delivery.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff7
- kind driver4
- efficient crew4
- prompt team4
- no broken items3
- seamless experience3
- smooth move3
- careful packing3
- quick crew3
- timely movers3
- inventory check2
What the company says about itself
Taken from Powell Relocation Group’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“Houston, begin your moving quote today! Better Business Bureau A+ Ranking ProMover® Certified 20 Conse”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory