Pro Move Storage
Moving and storage service in St Paul, Minnesota
Its address is in North St Paul, Minnesota. It appears here because Google returns it for St Paul.
Google rating
4.6
Ratings counted
30
Are 1 or 2 star
10.0%Above typical
The rating breakdown
3 of the 30 ratings in Google’s published star breakdown for Pro Move Storage are one or two star.
Worked out from 30 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in St Paul
5.8 percentage points higher than the middle of the 13 movers in St Paul we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 26 | 86.7% | |
| 4 star | 1 | 3.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 10.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pro Move Storage at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pro Move Storage, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Pro Move Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company is very unprofessional. I would rather use 2 men and a truck over these guys anyday. Guys are dropping like flys at Pro Move
Hi Rob, Although we appreciate any and all feedback, after thorough review, our records do not indicate that we have ever serviced your home or business. Perhaps you may have us confused with another company? As always. customer service remains at the forefront of our business.
If you like your stuff damaged and mistreated then by all means use Promove storage but if not I'd do alittle more research
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 32%
- Worked hard and fast6 · 27%
- Careful with belongings4 · 18%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 22 four and five star reviews we have read for Pro Move Storage. A review can mention more than one thing.
In their own words
Perfect experience today. Thomas, Blake and Jesse were super courteous, efficient and positive from start to finish. Nothing bumped, fell or teetered. All furniture was wrapped, moved, placed, unwrapped so carefully and quickly. They checked with me as needed. Communication was excellent, calm and professional. I recommend them wholeheartedly! So easy today. Great job, guys, and thank you so much!
The owner and employees of this company have been incredibly honest and responsive. I did not hire the company to move anything but would like to share my experience with them. Unfortunately one of their trucks hit and knocked over our mailbox during another move. The driver immediately found me, apologized and took responsibility.The owner came out, gave me his direct line and said they would take care of it all. Once I got the new post, they came out and fixed the mailbox and reimbursed me for the damages.
Awesome! professional crew showed up on time, packed up our house by 3:30 in the afternoon and delivered on time, undamaged and within budget. Highly recommend them for any move.
Floor installers came to fix my floors downstairs. They refused to do any work until furniture was moved. They weren't clear that this needed to be done before hand. Called Pro Movers and was pleasantly surprised. They came out that afternoon moved both bedrooms taking care to wrap and tape everything with furniture pads. They returned with my bedroom furniture two days later laying mats down the stairs and into the hallways not messing up the new laid floors on return.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job10
What the company says about itself
Taken from Pro Move Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…in the moving industry and we are licensed, bonded, and insured. Get a Quote 612-8”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Area Minnesota Wisconsin Blog Get a Free Estimate Home Services Residential Moving Servic”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…and Western Wisconsin. We have well over 20 years of experience in the moving industry an”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…he moving industry and we are licensed, bonded, and insured. Get a Quote 612-800-8492”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…and we are licensed, bonded, and insured. Get a Quote 612-800-8492 About us Prof”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- facebook.comsocial