Pro Movers & Storage
Moving and storage service in Montgomery, Alabama
Google rating
2.5
Ratings counted
8
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 8 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 3 | 37.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 62.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pro Movers & Storage, counted by matching the words they used.
- Damage to belongings3 · 60%
- Stopped responding2 · 40%
- Items missing or never delivered1 · 20%
Counted across the 5 one and two star reviews we have read for Pro Movers & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Everything was fine until I found damage to my furniture and TV following my move. The owner (David Garner) came to inspect the damage but would not return calls or pay for the damage as he promised. Similar complaints exist on the Better Business Bureau website. I wish I had checked with the BBB before using Pro Movers & Storage. Very disappointing to say the least.
We had multiple items missing after our move and using his storage facility. We had multiple items damaged including furniture. We even had furniture that was unable to be put together due to missing pieces. He never returned our calls or cared to inquire about what was missing. Will never recommend nor use again.
On today of all days when I was moving my Father into Assisted Living. They were scheduled to show up at 8:30 am. At 9:00, no one had shown up. No one called. I called the number for David and got no answer. After the third call he finally answered and said he had no appointments booked today, but that he’d check his book and call me back. He called back 10 minutes later and offered a lame excuse of how he had no idea how he missed it, even though he could confirm that the appointment was verified by phone.
Worse moving company in Alabama and surrounding areas. They will damage your property and not take responsibility. Will not return calls. If you use them, you will regret it!
This man will take your money, DO NOT USE HIM! He will do everything professionally until it comes to ACTUALLY DOING THE JOB! BEWARE HE WILL TAKE YOUR MONEY!
We’ve never provided services for you and I’ve never even heard of you. You got my company confused with another. Please remove this review.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 67%
Counted across the 3 four and five star reviews we have read for Pro Movers & Storage. A review can mention more than one thing.
In their own words
I used PRO Movers and Storage to move my grandmother's house when it sold. David, the owner, was professional and patient, answering all questions and addressing every need, even before I knew I needed it. I felt he went above and beyond to make sure everything was taken care of which made it incredibly stress-free for me.
I would definitely recommend Pro Movers. I called around and got several quotes and was utterly amazed at what people were quoting me. David came out looked at our belongings and gave me an exact quote! No surprise at the end like some companies and saying you owe more than expected. The movers were great. Very nice and took care in handling our stuff. It was a thousand degrees outside but they kept a good attitude. I am very thankful i found them. Moving is stressful enough but these guys are great!
23 years working with David and his crew! Love their professionally moving service!
What the company says about itself
Taken from Pro Movers & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
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“…the payment plan is completed. 6. Financing options Because domains are one-of-a-kind and s”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…guarantee HugeDomains provides a 100% satisfaction guarantee on every domain name that we sell throu”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…of the domain Safe and secure shopping Since 2005, we've helped thousands of people get t”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- birdeye.comreviews
- yelp.comreviews
- yellowpages.comdirectory