Professional Piano Movers & Storage
Piano moving service in Lancaster, Pennsylvania
Its address is in York, Pennsylvania. It appears here because Google returns it for Lancaster.
Google rating
4.9
Ratings counted
44
Are 1 or 2 star
2.3%Around typical
The rating breakdown
1 of the 44 ratings in Google’s published star breakdown for Professional Piano Movers & Storage are one or two star.
Worked out from 44 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Lancaster
About the same as the middle of the 17 listings in Lancaster we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 43 | 97.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Professional Piano Movers & Storage at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Professional Piano Movers & Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Professional Piano Movers & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Seven years ago we had Professional Piano movers pick up and store our grand piano. We hoped it would only be two years, but because of circumstances it ended up being 7 years. We never missed or were late on a payment, and finally we were able to retrieve our piano. We had difficulty communicating with the owner...we had to reach out repeatedly to get information and the correct COI.
Thank you for the review. Just to be clear, yes you did have your piano in storage since 2020. I'm not sure about you mentioning the difficulty of getting ahold of me. I have the threads and text messages with my immediate or within a few … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Worked hard and fast7 · 35%
- Kept in touch5 · 25%
- Turned up when they said3 · 15%
- Careful with belongings2 · 10%
- Price matched the quote2 · 10%
Counted across the 20 four and five star reviews we have read for Professional Piano Movers & Storage. A review can mention more than one thing.
In their own words
This is the 3rd time I used Professional Piano Movers and the owner Dave is great to work with. He works well with his crew, Scotty and Jared, and lines of communication between them are wide open as they carry your most expensive, heavy furniture. Not only are they friendly, they work quickly and I wouldn't trust anyone else but these guys! Hands down the best movers I've ever worked with and you won't be disappointed!
3rd times a charm! Thanks again.
Great communication. Great price. Prompt service. They moved my very heavy, baby-grand to the second floor of my house. I was very impressed!
David and his guys did a great job moving our piano and did so at the most affordable price we could find! He was very responsive in communicating during the whole process and the whole move experience was seamless - no damage to the piano whatsoever! I would absolutely recommend them to anyone!
I can’t recommend Dave the Piano Man highly enough! From the moment they arrived, the entire experience was exceptional. They were right on time, professional, friendly, and genuinely passionate about what they do. They handled our piano with incredible care, making sure every step of the move was done safely and thoughtfully. You could tell they truly respect both the instrument and their customers’ homes. What really stood out was that they didn’t just deliver the piano and leave.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- knowledgeable staff6
- punctuality4
- courteous staff3
- responsiveness3
- scheduling3
- reasonable rates3
- safes2
- piano donation2
- humor2
- donate2
What the company says about itself
Taken from Professional Piano Movers & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…essional Piano Movers and Storage: With over 20+ years of customer service, we’re here for you”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…service and storage, satisfaction guaranteed for your piano move. Climate controlled”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…more >> Trusted Piano Movers Since 2007 Moving Specialists. Professional Piano”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…that care, let us help you. Request a FREE QUOTE >> Professional Piano Movers and”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…moves or international piano moves Fully insured piano movers Reliable piano moving serv”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews