Prosser's Moving and Storage Company
Google rating
4.6
Ratings counted
27
Are 1 or 2 star
7.4%Above typical
The rating breakdown
2 of the 27 ratings in Google’s published star breakdown for Prosser's Moving and Storage Company are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in St Louis
2.0 percentage points higher than the middle of the 20 listings in St Louis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 85.2% | |
| 4 star | 2 | 7.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 7.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Prosser's Moving and Storage Company at 7.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Prosser's Moving and Storage Company, counted by matching the words they used.
- Crew conduct2 · 100%
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Prosser's Moving and Storage Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I am beyond disappointed. My mom used them today and they damaged a near mint suede day bed and chase living room set due to not wrapping furniture before moving. Scuff marks everywhere. Scuffed up her brand new mahogany bedroom set.They sent three unprofessional movers. Furniture needs to be cleaned and charged my mom almost 700 dollars. I wish I was there but this is beyond disappointing. My mom stated that the owner were supposed to be calling her back but have yet to do so.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast5 · 28%
- Turned up when they said2 · 11%
- Careful with belongings2 · 11%
Counted across the 18 four and five star reviews we have read for Prosser's Moving and Storage Company. A review can mention more than one thing.
In their own words
Prosser's helped me pack and move across the city a few weeks ago. They were on time, very efficient, and very friendly. Unfortunately, it was cold and raining the whole day, but that did not stop the guys from getting everything done in a timely fashion. They unloaded the boxes wherever I wished, and were very careful handling my items. Nothing was broken and everything was fully accounted for. Their pricing was very reasonable and competitive.
Given my experience, I recommend Prosser’s without reservation. It was truly a “perfect move,” and exceeded my expectations. I could not have asked for anything better. As a fifth-generation family-owned company, even the non-family team members have been there a long time. My movers were Dwight and Dominic. I asked Dwight how long he’d been with Prosser’s and he said 29 years, starting when he was 14 years old—following in the footsteps of his dad who was a long-time driver for the company.
Good movers. Fast and reasonable in price. Best price for overnight holds. We were moving and needed a two night hold for our things before moving into our new house. This was a local move with the houses being just a couple of miles apart. Prosser's fee for the overnight hold was more than reasonable as some movers wanted to charge over $400/night per truck. The guys conducting the move were organized and efficient.
FIVE STARS ALL AROUND!! These men (Dave, Mike, Dom, Cam, Dwight and Shaun) were amazing. They helped us move our office and they were fabulous. They were all very hard working and kind and even fun to be around. They were super conscientious of our boxes and furniture. AND this bid was considerably lower than the other bids. We had a little problem with a prearranged drop off to a local non-profit. The movers took the items there and the place wouldn't accept them.
What the company says about itself
Taken from Prosser's Moving and Storage Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…because they have been in operation since 1904. A company that has been in the moving”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…and unparalleled customer service. Family owned and operated, we deliver a full line of”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“, and cost-effective support. Combining more than 100 years of experience with a modern approach an”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- nextdoor.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory