Public Storage
Self-storage facility at 2655 Central Blvd in Brownsville, Texas
Google rating
4.9
Ratings counted
102
Are 1 or 2 star
1.0%Unusually few
Google carries other listings under this name in Brownsville. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing (1), the other listing (2), the other listing (3), the other listing (4), the other listing (5), the other listing (6).
The rating breakdown
1 of the 102 ratings in Google’s published star breakdown for Public Storage are one or two star.
Against other listings in Brownsville
3.7 percentage points lower than the middle of the 16 listings in Brownsville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 98 | 96.1% | |
| 4 star | 2 | 2.0% | |
| 3 star | 1 | 1.0% | |
| 2 star | 1 | 1.0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Public Storage at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Public Storage. A review can mention more than one thing.
In their own words
"Excellent service from start to finish! The Patty was professional, responsive, and went above and beyond to ensure everything ran smoothly. I really appreciated the attention to detail and the friendly attitude. Highly recommended!"
Hello Henry! We appreciate the high star rating! Thank you for choosing Move It Self Storage for your storage needs, we look forward to continuing to serve you. Sincerely, Move It Self Storage
After a year of renting with Move It Self Storage, I’m a bit sad to say goodbye! This was my first experience renting a storage unit, and I couldn’t have asked for a better one. My belongings were kept safe and sound, and I’d definitely …
Hello Ariana! We appreciate the high star rating! Thank you for choosing Move It Self Storage for your storage needs, we look forward to continuing to serve you. Sincerely, Move It Self Storage
Excellent Customer Service and Clean Facility! I had a great experience at Move It Storage on Central Blvd. The staff was incredibly helpful, professional, and made the whole process smooth and stress-free. …
Roberto, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, Move It Self Storage
Today Patty helped me pick the perfect storage unit! The facility is beautiful, clean and brand new. Patty was welcoming, patient and so helpful. Best storage unit I’ve ever rented.
Liz, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- welcoming staff9
- kind employees4
- smooth process4
- rental process4
- storage unit selection3
- modern facility2
- climate control2
- paperwork explanation2
- convenient spaces2
- doubt resolution2
What the company says about itself
Taken from Public Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…in and out easily. Where can I get 24/7 access storage? Some storage facilities”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Locations Nationwide Trusted Nationwide Since 1972 Convenient Access Hours Home Locations”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews