Public Storage
Self-storage facility in Vero Beach, Florida
Google rating
4.8
Ratings counted
474
Are 1 or 2 star
3.8%Around typical
The rating breakdown
18 of the 474 ratings in Google’s published star breakdown for Public Storage are one or two star.
Against other listings in Vero Beach
1.0 percentage points higher than the middle of the 15 listings in Vero Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 446 | 94.1% | |
| 4 star | 8 | 1.7% | |
| 3 star | 2 | 0.4% | |
| 2 star | 3 | 0.6% | |
| 1 star | 15 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Public Storage at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Public Storage. A review can mention more than one thing.
In their own words
We have been using Public Storage for a couple years- one day we’ll get a garage. Always friendly and helpful staff. We just switched units and had excellent customer service and assistance with Carol! She was very friendly and helpful! I highly recommend :)
Thank you, Abby, for stopping by to leave Public Storage a wonderful review!
Carol was so nice showing me around! I got to look at units and she answered all my questions. It was a breeze with how smooth she made the tour, Thank you Carol!
Thank you for stopping by to leave Public Storage a wonderful review!
Dori was a doll. Her friendliness was a delight. She provided excellent customer service. And did all she could to assist with my inquiries.
Thanks for the excellent review of Public Storage, Jonathan!
I received great customer service from Carol. You rock! She keeps the office and property clean.
We couldn’t ask for a better review of Public Storage. Thanks so much, Mario!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- renting57
- welcoming atmosphere4
- customer feedback3
- app setup3
- online process2
- comfortable storage2
- facility upkeep2
- phone support2
- unit transfer2
- finding the right space2
What the company says about itself
Taken from Public Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“South US Highway 1 Vero Beach, FL 32962 24/7 Access Available 4.8 474 Reviews Get di”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Locations Nationwide Trusted Nationwide Since 1972 Convenient Access Hours Home Locations”Raw text captured from the page, including any surrounding navigation.