Purity Moving LLC
Google rating
4.8
Ratings counted
32
Are 1 or 2 star
3.1%Around typical
The rating breakdown
1 of the 32 ratings in Google’s published star breakdown for Purity Moving LLC are one or two star.
Worked out from 32 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Cheyenne
2.7 percentage points lower than the middle of the 18 listings in Cheyenne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 87.5% | |
| 4 star | 2 | 6.3% | |
| 3 star | 1 | 3.1% | |
| 2 star | 1 | 3.1% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Purity Moving LLC at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Purity Moving LLC, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Purity Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Called to get some info, gal who answered the phone just said 'hello?' Like I called her cell phone or something. No 'purity moving, how may I help you?' Pretty unprofessional.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 44%
- Professional and courteous4 · 25%
- Turned up when they said3 · 19%
- Careful with belongings2 · 13%
Counted across the 16 four and five star reviews we have read for Purity Moving LLC. A review can mention more than one thing.
In their own words
This company was wonderful. They showed up on time and hot the job done in a very professional and efficient way.
Thank you so much
Late to posting- From the booking process with Amanda, to the very end of my move with Leon; I was very pleased with their service. I was able to get in and booked 4 days before my move from Wyo to Colo. Leon and his brother did not disappoint! They showed up on time and ready to move me. They wrapped all of my mattresses, dressers, lamps, etc, and treated my furniture like it was their own.
Thank you so much
Wow, these guys really exceeded expectations by a mile.....Best moving experience we ever had......we moved from Rocking star ridge, out on Horse creek road.....moving day, wouldn't you know, there was a major windstorm, high wind even for WY standards, like 75 mph gusts.....their team was undeterred, Leon, David and Rob set to work and it was like watching 3 guys move in a hurricane.....it was really something to behold, their committment to getting the job done, as promised, was exceptional.....Leon, the leader…
I have to say that Purity Movers were incredible, and I am so lucky to have had them this past weekend. I reached out and was called back quickly. Both Leon and Robert showed up on time, worked diligently and so hard at packing my household items into the truck. They worked well together, were easy to talk with and took great care of all my items. They tore down my beds and put them back up and went above and beyond the call of duty by putting together my deck furniture!
Thank you so much , your review means the world to us .
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff6
- funny staff5
- truck4
- safe handling4
- team4
- punctuality3
- careful with belongings2
- hard work2
- furniture care2
- communication2