Quality Time Movers
Google rating
4.8
Ratings counted
149
Are 1 or 2 star
4.7%Around typical
The rating breakdown
7 of the 149 ratings in Google’s published star breakdown for Quality Time Movers are one or two star.
Against other movers in Montréal
2.4 percentage points higher than the middle of the 24 movers in Montréal we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 92.6% | |
| 4 star | 3 | 2.0% | |
| 3 star | 1 | 0.7% | |
| 2 star | 2 | 1.3% | |
| 1 star | 5 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Quality Time Movers at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quality Time Movers, counted by matching the words they used.
- Late, delayed or a no-show3 · 60%
- Items missing or never delivered2 · 40%
- Damage to belongings1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Quality Time Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This moving company was an absolute nightmare to deal with. They not only showed up late on moving day, but they also left me without a significant portion of my furniture. It’s been MONTHS! (4 to be exact), and my missing items are nowhere to be found. They also broke my baby’s crib and didnt compensate us for it.Their customer service was incredibly unhelpful and dismissive when I tried to resolve the issue.
UPDATED REVIEW: Pretty disappointed in this service due to the lack of communication. You may want to reconsider if you need to move quickly. I picked this company because of the amazing reviews and great price. Long story short: the movers were scheduled to arrive at 10AM but didn't arrive until 1:15pm. Both movers had a pretty terrible attitude throughout. I can understand being tired but this felt pretty disrespectful.
Don’t be misled by the flat-rate claims—they don’t actually offer a true flat rate. These movers won’t wait even a minute beyond the scheduled two hours. If they agree to move something in the morning, expect them to show up only in the evening, without any update or response to your calls. Be prepared to do most of the heavy lifting yourself, as they often make you and your friends load items into the vehicle instead of using their own staff.
Hello Sarav, We’re sorry to hear about your experience. We would like to clarify a couple of important points: 1. We don’t advertise for a “flat rate” service although we do offer it but mainly for students and elderly clients. A flat rate means a fixed total regardless of time. 2.
They are cheaters. At last moment they change their prices and time for delivery and if you resist, they will tell you if you are not satisfied, you can cancel our services. They don’t leave you any option except taking there services with new rates and time. At the beginning when I booked , they gave me the rate 95$ per hour but afer 2 weeks later when it was pick up time they told me 125$ per hour and with discount it became 110 $ per hour.They are not punctual. They come 2 to 3 hours late
Hello Akhtar , We apologize that you were not satisfied with our service team as we tried to compromise with the unusual delay we had by giving you discount with our hourly rate also we will offer you two hours free if you decide to use our services again. Customer service
They confirmed my moving time and date and never showed up! i called the guy and he told me they will be late because they have another job to complete, and every time i call him he would tell me to wait, i was waiting until the end of the day, no body showed up! He gave me another appointment for the next day and he never showed up again. They wasted my time and I couldn’t find another company to move my stuff because it was too late!
Hello Ahmed, We’re sorry about your the delay that happened on the 28th and we’re also still happy to work with you again, also we offered you an appointment the next morning with a discount at 9am but the next morning you sent us an email at 7am saying that you’re concerned about your belongings…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous51 · 39%
- Worked hard and fast41 · 32%
- Turned up when they said24 · 18%
- Careful with belongings11 · 8%
- Kept in touch11 · 8%
- Price matched the quote2 · 2%
Counted across the 130 four and five star reviews we have read for Quality Time Movers. A review can mention more than one thing.
In their own words
Excellent experience with QualityTimeMovers. The entire team was reliable, professional, and very efficient from beginning to end. They arrived on schedule, came fully equipped, and handled the move with great attention to detail. I was especially impressed by how carefully they treated my furniture and fragile items. Everything was wrapped properly, loaded securely, and delivered without any damage.
Thanks for choosing us! Glad we made your move stress free
Professional and efficient movers, the estimate they gave me was accurate and there were no surprises when the bill arrived. They came with three movers and the job was completed on time. The company manager is very honest; I would recommend them in the future.
I recently used QualityTimeMovers and I couldn’t be happier with the service. From the first communication to the final delivery, everything was handled professionally and efficiently. The movers showed up on time, fully prepared, and ready to work. They wrapped and protected all of my furniture carefully, handled fragile items with attention, and loaded the truck in a very organized way. What normally takes an entire stressful day felt smooth and easy because of how experienced and hardworking the crew was.
Thanks for the 5 ✨ glad we helped with your move in Montreal!
They had a plan, and a back up plan for all aspects of the move. The route was planned considerately to incorporate multiple stops & to maximize the use of space in the truck. The manpower was impressive. Very strong. Consistent communication with each other and with me. Great talent for analyzing the requirements of each item. Considerate of the different challanges in each environment. Personable and respectful. The transportation went extremely well thanks to the meticulous care they put into proper loading.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast movers13
- smooth move9
- courteous staff7
- last minute booking5
- clean job4
- fragile item handling3
- bed disassembly2
- furniture moving2
- long distance move2
- careful movers2
What the company says about itself
Taken from Quality Time Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…ressure. MOVING SOON? CALL NOW Or get a free estimate by filling out our form. OUR MOVING SER”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.careviews
- chamberofcommerce.comdirectory