Quick Transfer Ltd.
Google rating
4.6
Ratings counted
228
Are 1 or 2 star
7.9%Above typical
The rating breakdown
18 of the 228 ratings in Google’s published star breakdown for Quick Transfer Ltd. are one or two star.
Against other listings in Winnipeg
3.6 percentage points higher than the middle of the 19 listings in Winnipeg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 197 | 86.4% | |
| 4 star | 9 | 3.9% | |
| 3 star | 4 | 1.8% | |
| 2 star | 3 | 1.3% | |
| 1 star | 15 | 6.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Quick Transfer Ltd. at 7.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quick Transfer Ltd., counted by matching the words they used.
- Crew conduct5 · 38%
- Items missing or never delivered3 · 23%
- Damage to belongings2 · 15%
- Price rose after the quote1 · 8%
Counted across the 13 one and two star reviews we have read for Quick Transfer Ltd.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Driver was unprofessional, his first question was 'so we just move the big stuff and you take all the boxes'. Are you for real? They damaged hardwood floors, walls and expensive hardwood table. Didn't lay down mats. Didn't bag all matters. Didn't bag sofas. Didn't wrap all furniture as promised. One of the guys moving us left in the middle of the move. Wilf promised they stay until finished. He also mentioned I was paying for them to wrap everything. Lastly they over charge for whats actually delivered.
Matt, thank you for your candid feedback. As you know, we are working with you to resolve the damages, as we are committed to standing behind our work. Please accept our apologies for the substandard service. We will make it right. -James, Customer Experience Manager
Although customer service is friendly, and their team is fast/efficient at packing, they failed to deliver ALL my items and are choosing to not reimburse me for the items they lost/didn't deliver. They expect you to go through every box/item before the driver leaves I guess. Could take a few days......hope they schedule for that cause they didn't for me and now I'm out my possessions.
Jason, thank you for your candid feedback. As you know, we are actively working with you to reach a resolution. We sincerely apologize for the service that fell short of expectations and are focused on ensuring a fair and appropriate resolution.
Hello, I go by Margaret as well & I'm leaving a review although I was never actually a customer who used this company for moving. I tried several times to "get a quote" and I'm still waiting. First checked out the website on Aug. 6th, 2021, filled out the "get a quote" form with all the details for the move I need for September 2, 2021. I got confirmation it was submitted. I waited 1 week, didn't hear ANYTHING from the company at all. I called Aug.
Our apologies Margaret. This summer is intensely busy with lots of pent-up demand for moving services deferred from the early days of the pandemic. Our entire operation is stretched thin and we are having a hard time keeping up with calls and website submissions.
Came home from grocery shopping and my new neighbours are moving in - great right? Not so great in reality. Sadly, as I pulled my car forward it was noticed that my partner’s vintage motorcycle had been moved. When the workers were questioned, they admitted to moving the bike and very rudely stated they had a job to do. In what world is it ever okay to move somebody’s vehicle?! Especially one that has vintage plates on it.
Thank you for bringing this to our attention. Could we ask you to email us at [email removed] with the address we were delivering to so we can identify the crew on this job? We would never condone unauthorised moving of a neighbour's property like this, and we certainly don't tolerate rudeness.
If I can give less than a star I will. Used them to move, things went missing and their response that it’s been few months we can’t do anything about it. Other stuff were located in their storage which I don’t know why they didn’t delivered during the move?? They broke an almost a new printer that I barely used. Also, they are not cheap to get this quality of service.
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. Kindly email us at [email removed] If you could provide your name, move order number, and any additional details, it would help us better understand the situation and…
I have been unable to reach this Wilf Character to get a quote, i would like to hire them as i have seen there two man team in action but Their inability to even get back to you is frustrating beyond comprehension. So even being able to set up a quote appointment i have to give a 1 star rating. I am unable to contact after 72 Hours.
Our apologies Peter! We'll send your comments to Wilf and I'm sure he'll reach out soon. He's been unusually busy for this time of year.
One of this companies trucks was driving recklessly, almost crashing into an ambulance, seen both driver and passenger laughing as they did it. Their truck ran a red light immediately after. Definitely wouldn’t trust these guys with any of my belongings.
Hello Nik, Thank you for bringing this to our attention. Safety is a top priority for us, and we take concerns like this very seriously. We would like to investigate this matter thoroughly, but we need a few more details to properly identify the vehicle and driver involved.
Unprofessional and rude, this company feels they have the right to block public sidewalks without a permit so that the elderly and disabled can't get by. The drivers do not care and it's clear the company does not either.
Hello Toni, Thank you for taking the time to share your feedback. We kindly note that we were granted permission to be there although we do apologize for any inconvenience that the walk board and truck may have caused you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast100 · 63%
- Professional and courteous83 · 53%
- Careful with belongings35 · 22%
- Turned up when they said21 · 13%
- Kept in touch8 · 5%
- Price matched the quote2 · 1%
Counted across the 158 four and five star reviews we have read for Quick Transfer Ltd.. A review can mention more than one thing.
In their own words
Good communication, on time, courteous, careful, quick, under budget every time I have used them. Would and have recommended them to others. A++
If you’re looking for a moving company, the very first and only business you need to call is Wilf and the team at Quick Transfer. They are beyond exceptional! And it’s not just our family that had an over and beyond experience, seriously just give the Google reviews a 5 minute read and you’ll soon realize why they’re the top moving company in Canada!
Wilf went above and beyond in more ways than one. He made me feel like family, and was there when going through a hard time with purchasing a home to move our stuff to; he listened to me cry, and had amazing words of comfort. This isn't something you would expect from "a moving company". Wilf was able to help find a solution when we realized we needed to be out of one home before we could move into the next, so we knew our belongings were going to be taken care of.
I recently used Quick Transfer, and I couldn’t be more pleased with the service I received. Wilf and his team were absolutely outstanding from start to finish. From the very beginning, Wilf made sure I felt taken care of. He sent me all the necessary information ahead of time, which made the whole process smooth and stress-free. I appreciated how thorough he was in explaining what to expect, and he was always available for any questions I had leading up to the move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff27
- efficient movers21
- professional crew19
- piano moving6
- scheduling6
- residential move4
- early arrival3
- efficient packing3
- efficient unloading2
- safe moving2
What the company says about itself
Taken from Quick Transfer Ltd.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Experienced, qualified, and trusted since 1959. From a household or apartment move, to”Raw text captured from the page, including any surrounding navigation.