Reebie Storage and Moving Co.

**Disappointing and Stressful Experience** My recent move was a nightmare. I had high hopes based on the initial communication, but the actual experience was anything but professional. **Late Arrival and Unprofessional Behavior** On the day my property arrived, the crew arrived over a hour late with no notice or apology. When they did show up, they seemed disinterested and unprepared. There were only two men and they were visibly unprofessional, treating my belongings carelessly and even complaining about the job.

I have completed six international moves and this was the worse move ever. The price was over three times the price for less stuff and whilst I understand the Covid pricing, I still think someone is taking advantage. The cost was not inclusive and now my stuff is being held hostage in Australia until I pay the extra money. The person we dealt with was extremely non responsive. But my biggest beef was the massive change in costs once they had collected our belongings and had them in their warehouse in Chicago.

DO NOT USE REEBIE/ALLIED. Reebie/Allied is intentionally using business practices that make it impossible for them to be held responsible for missing goods. One-sided contracts are presented for signing just before a scheduled move date, leaving the customer no option but to sign. Inventories and tracking are done in a manner which is unintelligible, using techniques that were obsolete 50 years ago. Bar codes are not used.

In a word... TERRIBLE. Movers insisted I wait outside to direct them where to put delivered boxes. I wanted to be inside to direct them but they insisted I stay outside. When I eventually entered my place I was shocked to find they stacked boxes in my bedrooms and closets such that I could not even access them. I asked them why they didn't stage boxes in my large wide hallway and they had no answer.... other than they read the box labels.

Reebie sales side was very professional. Bill Reuking made me feel at ease with the move and answered any and all questions without delay. The management on the Chicago side was excellent as well coordinating the move. The packing crew meticulous and very professional. The goods arrived to Seattle a few days before planned ... even better! So what could be wrong..... And then the goods came off the truck....Damages, damages, damages.

There are LOTS of moving companies in chicago. Reebie/Allied is one I would NEVER use again. The packers were awful. The movers were hard-working, but sloppy. The company behind them is really awful to deal with. First, the packers. We had full packing done on our house. They packed all our kitchen stuff so that, when we opened it, there were bags upside down, and ingredients (like flour, etc) all OVER the place. REALLY frustrating.

Avoid Reebie Allied – Deceptive Practices and Claim Denial Our experience with Reebie Allied during our cross-country move was incredibly disappointing, and I strongly advise others to avoid this company. Despite paying for additional coverage, they denied our claim for extensive damage to our belongings, relying on misleading and deceptive documentation practices to avoid accountability. The movers rushed me into signing inventory sheets that were intentionally manipulated.

Seriously a terrible experience. To be fair, I'll begin by saying that the company did reimburse me for most of the broken items. Their process makes it a bit arduous to make claims on everything because some of the damage was at the place I left and I didn't have access to get proper quotes. The movers were nice, too. Overall it was a horrific experience. The movers were late and took so much time packing up the truck they were not able to complete the move on time.