Rest & Relocation Professional Moving/advertising
Moving and storage service in Abilene, Texas
Google rating
4.0
Ratings counted
8
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 8 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 6 | 75.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 25.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Rest & Relocation Professional Moving/advertising, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for Rest & Relocation Professional Moving/advertising. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give 0 stars I would. The first red flag was when Roman didn't show up to provide us with a quote when he scheduled and I had to call him twice to check up on him. When he showed up he gave a very reasonable quote. We did not have a move-in date yet so we had to call back later to schedule. When I called to set up the move he told me he was busy and couldn't take our deposit yet. It took him at least a week to send a link to pay for the deposit.
Crystal Rackley, my apologies for causing you to have a bad moving experience and failing to orchestrate and reschedule your out of town move to your satisfaction. I sent The Cherry family professionals to accommodate your scheduled move because they have never fail to do a good job for the…
I contacted Roman at Rest & Relocation based on a trusted referral. The initial estimate was positive, but communication quickly became inconsistent. Despite multiple attempts to coordinate, scheduled times were missed and responses often came late or not at all. Even after confirming dates for packing and moving, updates were minimal, and I only heard back the day before the scheduled service in response to my advisement of not needing his services.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 33%
Counted across the 6 four and five star reviews we have read for Rest & Relocation Professional Moving/advertising. A review can mention more than one thing.
In their own words
I had a very positive experience with this locally owned company. The owner is an awesome person & the employees work ethic are impressive. Moving is so stressful but they handled everything with professionalism and care. I noticed their attention to details to ensure all my property arrived undamaged & all pieces of furniture were together. I moved about a 3 bedroom home of property from one home in Abilene to another and I was impressed with how they streamlined everything into only a few hours.
Roman and his team made a painful move much less so with their professionalism, care, and attention to detail. After having one company not work out, Roman was able to schedule and complete my move on VERY short notice, AND at a lower rate than the other company. He and his team made my wife and I feel safe in trusting our possessions to their care, and I will be calling him the next time I have something to move.
We had a big relocation in Tuscola to bring to Lubbock and we utilized Roman and his helper to assist us with a very expensive Baby Grand Piano. I called him the day of and he was there within an hour. He moved this very delicate piece with ease and I cannot thank him enough for his assistance to my crew. Super professional and I'd highly recommend his services! -Mark with Lubbock Moving Company
Rest and relocation is absolutely the way to go if you need help moving down the street or across the country. This company cares and they show it not only on how they interact with you but the way that they treat your stuff. …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- care3
- attention to detail2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory