RHR MOVING COMPANY
Mover in Hagerstown, Maryland
Google rating
4.9
Ratings counted
23
Are 1 or 2 star
4.3%Around typical
The rating breakdown
1 of the 23 ratings in Google’s published star breakdown for RHR MOVING COMPANY are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Hagerstown
About the same as the middle of the 14 listings in Hagerstown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 95.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.3% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is RHR MOVING COMPANY at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for RHR MOVING COMPANY, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for RHR MOVING COMPANY. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Review is based on the call taker. I was promised a call twice she never called back. I was given to quotes and the information wasn't clear. Lucky I had a plan B. I suggest have someone else handle the calls for service.
I did call you & you never called back. We even texted while I was in the hospital. You chose not to answer text and calls when I did call you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 67%
- Turned up when they said7 · 39%
- Worked hard and fast5 · 28%
- Careful with belongings4 · 22%
Counted across the 18 four and five star reviews we have read for RHR MOVING COMPANY. A review can mention more than one thing.
In their own words
They were on time and were very professional. They aranged my items on the truck carefully. They got my stuff safely to my new place and unloaded in a little over 2 hrs. The price is the best I've seen. My family was also happy to be supporting a black owned company. I would recommend this company.
Thank You Ms Karen. It was Our Pleasure helping You & Your Family into Your New Home. We appreciate your support ❤️💛🖤 …
Superb moving company!! The owner led the small group of two on the smoothest moving day my family has ever experienced!! He was timely, efficient, and professional. They also were reasonably priced. Five stars and a sincere gratitude to you. Thank you!
Ms Carla it’s was Our Pleasure to help You & Your Husband with your move. Thank you for allowing Us to be the Company you chose to handle your belongings. ❤️💛🖤 …
One of the best movers I have received when first moving into the MD area. Very professional, friendly, and made things smooth for a first time home buyer than I could even imagine. Nothing was damaged, and owner is very gentle with your stuff! If you are a person that wants someone to keep your stuff intact during a move! RHR MOVING COMPANY is the place to go! Hollie is very sweet and makes a way for you to get a move scheduled as well! Highly recommended! 💜
Ms Coffield it was Our Pleasure working with You. It was also nice to here You were Our first Customer from Tiktok! ♥️ We strive to treat ALL Our Customers as Family & their belongings as if they were Our Own.
Ms. Hollie made my schedule work! I’m active duty military and as such I am constantly moving and always on such short notice. I called RHR moving only 3 days beforehand wondering if they could possibly help out during the weekend. Ms. Hollie was absolutely helpful from the beginning. Not only did they accommodate me but they showed up on time, were very professional, and made moving such a breeze! Thank you again!
We were glad to help you AJ! It’s Our Pleasure to help out Our Service members. I hope you enjoy your new home. See You soon! ❤️💛🖤 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality5
- careful handling5
- scheduling3
- fair pricing3
- easy process2
- carefully packed truck2
- arrived early2
- smooth moving day2
- pleasant staff2
- furniture securing2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- facebook.comsocial
- yelp.comreviews