Valley Storage - Hagerstown - All Star Court
Self-storage facility in Hagerstown, Maryland
Google rating
4.8
Ratings counted
290
Are 1 or 2 star
3.1%Around typical
The rating breakdown
9 of the 290 ratings in Google’s published star breakdown for Valley Storage - Hagerstown - All Star Court are one or two star.
Against other listings in Hagerstown
1.2 percentage points lower than the middle of the 14 listings in Hagerstown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 252 | 86.9% | |
| 4 star | 26 | 9.0% | |
| 3 star | 3 | 1.0% | |
| 2 star | 3 | 1.0% | |
| 1 star | 6 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Valley Storage - Hagerstown - All Star Court at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Valley Storage - Hagerstown - All Star Court, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Valley Storage - Hagerstown - All Star Court. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not move in here unless you want your items damaged and destroyed, worst company that will lock your stuff out in 4 days from due date when your trying to move your stuff out before paying again due to damage and won't even prorate …
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to [email removed] so we can rectify this issue.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful manager24
- courteous staff22
- clean storage units5
- promotional discount4
- clean location4
- online rental3
- military discount2
- flexible staff2
- secure facility2
- payment process2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial