Right Move Movers Abbotsford
Mover in Abbotsford, British Columbia
Google rating
4.2
Ratings counted
61
Are 1 or 2 star
18.0%Well above typical
The rating breakdown
11 of the 61 ratings in Google’s published star breakdown for Right Move Movers Abbotsford are one or two star.
Against other listings in Abbotsford
14.6 percentage points higher than the middle of the 19 listings in Abbotsford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 42 | 68.9% | |
| 4 star | 8 | 13.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.6% | |
| 1 star | 10 | 16.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Right Move Movers Abbotsford at 18.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Right Move Movers Abbotsford, counted by matching the words they used.
- Damage to belongings1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Right Move Movers Abbotsford. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I texted the owner, saying that the condo elevators were reserved 8-11am at the first one and 10:30-1230 the 2nd condo. He said they'll be there 8:30-9. Shows up at 9:15 and with 3 guys, even though he told me only 2 guys will show up. Budget had to be adjusted. 3 hours minimum with 1H driving, even though the unit are a block apart. Finished under 12:30 which was nice.
Hello there Sorry about the bad experience however seldom we come across items which are very large and it almost becomes impossible to move that item in such a tight space … More
Will ask you to send an itemized list of your belongings for a quote and then never get back to you after emailing them 4x. Totally unprofessional.
I apologize with government assisted moves there is a completely different process. I did fax ministry your quote and we do not disclose these quotes to the client for many reasons. It was sent to ministry directly.
Worst experience from any service I’ve possibly ever booked. Booked the movers 3 weeks in advance, confirmed the day before. So called “ manager “ calls me an hour after they were supposed to be there with a story of someone getting hurt and he’ll have to find someone else. Another hour goes by…no phone call. I have to contact them to find out what’s happening….and I get a confused, stammering manager with no idea what he’s doing, saying they still hadn’t found a replacement.
Called to get help for unloading a U-Haul (I had called on Oct 25), got told that they would be there between 2:30pm-4:30pm on Oct.27th & I would get called an hour before they showed up. Sent them my address expecting they would show. Well, there was no call made by them & when I called at 3:30pm there was no answer. I was completely bailed on, as a business things can get busy but as a business you keep your word & keep communication!!!! Very disappointing.
Mr Alexander Please review the right ✅️ company who moved you . We have no record of your name, date or time.. our trucks do 1.move per day and they start 930 not 230...it's unethical to sabotage someone's reputation out of competition or whatever your reason is.
Keith and Karam were amazing in 2021. I am so grateful for their help. Super sweet guys, they were lovely. I highly recommend them. I will absolutely use their services the next time. In addendum; used these guys services again Nov. 2024 and they were not as fast and efficient as they were with the same amount of stuff 3 years before. Super unhappy with how things worked out. I do not recommend anymore.
Thank you so much Gillian. Appreciate the 5 star review and lasting impression.
Moved from New Westminster to Surrey for a two bedroom ground floor condo with everything already well packed in boxes and it still took them nearly 10 hours and it costed me $1000....they take water break (15mins) after every hour and …
They are absolutely horrible! They just moved my friend Samantha out of my house. The two guys that were hired for the job smoked cigarettes in my house when I have a young son that suffers from severe breathing difficulties. After they …
Hello Tiffany. Sorry about the bad experience you had however I can assure you no one took advantage of your friend. As a matter of fact I do not feel appropriate to advertise such environment where my guys had to work through.
Do not use this moving company!! I scheduled in advance for 3 movers morning of 2 showed up. Booked for 9:30 showed up at 9:42 1 guy moving 1 guy organizing truck. Won’t move lamps or boxes they deem …
Michelle we are very sorry to hear the unpleasant experience you had. This is not what we strive for . Please call us to rectify the situation. I would love to talk about this
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 56%
- Worked hard and fast5 · 31%
- Careful with belongings4 · 25%
- Turned up when they said2 · 13%
- Kept in touch1 · 6%
Counted across the 16 four and five star reviews we have read for Right Move Movers Abbotsford. A review can mention more than one thing.
In their own words
Very professional and reliable. The team took their time wrapping delicate items and made sure nothing shifted during transport. They communicated clearly and worked as a unit. Everything arrived in perfect shape. A great experience from beginning to end. I highly recommend their services.
Thank you so much for the 5 star review
I had a wonderful experience with Victor and his team. Would definitely recommend! They were on time and went above and beyond to ensure the move went smoothly. They’re highly experienced and handled all my belongings with care. The price can’t be beat and I look forward to using them again for future moves!
Hello Chitleen We are delighted to hear such positive words and will always strive for the best thank you so much 🙏🙏. God bless !! …
Great moving company! They made the entire process simple and stress-free. The movers were friendly, fast, and handled everything properly. I highly recommend them for any move.
Thank you so much for your feedback and giving us 5 stars . Couldn't be more happy to see such positive words and positive lasting impression about us .God bless 🙌 …
Best movers in fraser valley abbotsford. We have been using their services for over 6 years and 3 times... what i like the most is that their crew is bonded and we had atleast 1 same guy we have used in moving prior.. and all of them are friendly and professional.. no damage...reasonable rates and very reliable.. highly reccomend
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- personable staff7
- big truck6
- smooth move5
- affordability5
- friendly movers5
- proper handling4
- secure transport3
- fast movers3
- fun move2
- careful packing2
What the company says about itself
Taken from Right Move Movers Abbotsford’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…reliable moving company. We are fully licensed and insured. We offer moving services i”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…op-class storage facilities. As a local family-operated company, we understand the needs of our”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and stress-free. Contact us for a free quote. Making our customers happy is our numb”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…of customer service, and we are fully insured to guarantee a stress-free move in Surr”Raw text captured from the page, including any surrounding navigation.