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Ron's Delivery & Moving

Moving and storage service in Little Rock, Arkansas

Google rating

4.9

Ratings counted

105

Are 1 or 2 star

2.9%Around typical

The rating breakdown

3 of the 105 ratings in Google’s published star breakdown for Ron's Delivery & Moving are one or two star.

Against other listings in Little Rock

This company2.9%
Typical listing in Little Rock2.1%

About the same as the middle of the 19 listings in Little Rock we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
10095.2%
4 star
11.0%
3 star
11.0%
2 star
21.9%
1 star
11.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Ron's Delivery & Moving at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ron's Delivery & Moving, counted by matching the words they used.

  • Items missing or never delivered1 · 33%

Counted across the 3 one and two star reviews we have read for Ron's Delivery & Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewAutumn H.4 years ago
We saw good reviews on Google so we were sure we would this experience would be great. I will say it wasn't the worst, but far from the best. Almost every piece of furniture we have has chunks missing from them including an antique dresser we have. All of my babies new furniture has scratches all over them. They also argued some while moving. They were friendly enough to us, but not careful with our things. Will not use again.
1-star Google reviewKarrie F.5 years ago
Saw this truck speeding down my neighborhood pulling an enclosed trailer and going about 55 mph whiping down my street that is narrow already. Almost took out two mailboxes turning down the road they where going so fast pulling a trailer. If a child would of ran out in front of them they were going so fast they wouldn't of been able to stop in time. Theirs a ton of kids in my neighborhood, mine included. So slow down!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous46 · 53%
  • Careful with belongings27 · 31%
  • Worked hard and fast22 · 26%
  • Turned up when they said16 · 19%
  • Kept in touch5 · 6%
  • Price matched the quote4 · 5%

Counted across the 86 four and five star reviews we have read for Ron's Delivery & Moving. A review can mention more than one thing.

In their own words

5-star Google reviewSkills S.5 years ago
We used Ron to move our office from one location to another. He came out and gave me a fair price. I contact him the prior to the move to confirm and he responded quickly. He showed up on time and the crew was friendly and careful. I even had some things I was donation to Goodwill and they dropped it off on the way. I would definitely use again.
Reply from the business

Thank you for your business.

5-star Google reviewJesse F.2 years ago
Ron and his team moved my wife and I's stuff from Little Rock to Savannah, GA. We could not be more happy with the quality of the move. They showed up and took great care of our stuff wrapping the couch and other fragile items. Everything was moved and delivered as promised. Ron was very communicative during the entire process, making sure that were informed during the entire move. I would highly recommend Ron and his team to everyone!
Reply from the business

Appreciate the review, Jesse! Please call us if you need anything in the future!

5-star Google reviewLady S.a year ago
If you are looking for a stress free move look no further. When I tell you Mr. Ron is the face of customer service, this is a man of his word. Ron came to my home to give me a quote and when I opened the door he knew, my face said it all, lol. He came in looked around and said you have a long way to go. Keep in mind Ron and his team were scheduled to be at my home the following day at 9 am. Ron left my home that evening and told me to go find me something to do tomorrow, while he do what he do best.
5-star Google reviewDavid (.7 years ago
This is the 2nd time I've used Ron's. This time for moving my entire business. They were on time, very professional and went above and beyond. They ended up taking some of my office furniture to an employee of mine and hauled off a lot of furniture that I did not want for no extra cost. They were one of the most competitive bids. Ron is hard working and will make sure the job gets done and that you are happy. They even ended up assembling two large shelves for me as well.
Reply from the business

Thank you David!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous crew11
  • reasonable pricing8
  • safe moving6
  • furniture moving5
  • careful with furniture4
  • last minute move3
  • packing assistance2
  • piano moving2
  • office move2
  • easy going workers2

What the company says about itself

Taken from Ron's Delivery & Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…over three decades of experience, our family-owned and veteran-operated business understan”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “…in moving services across Arkansas since 1993. With over three decades of experience,”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “…and precision. As a fully insured and bonded moving company, we offer peace of mind”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…the utmost care and precision. As a fully insured and bonded moving company, we offer pea”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • yelp.comreviews

Before you hire Ron's Delivery & Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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