San Jose Movers
Mover in San Jose, California
Google rating
4.7
Ratings counted
39
Are 1 or 2 star
5.1%Around typical
The rating breakdown
2 of the 39 ratings in Google’s published star breakdown for San Jose Movers are one or two star.
Worked out from 39 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in San Jose
3.2 percentage points higher than the middle of the 21 movers in San Jose we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 89.7% | |
| 4 star | 1 | 2.6% | |
| 3 star | 1 | 2.6% | |
| 2 star | 1 | 2.6% | |
| 1 star | 1 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is San Jose Movers at 5.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for San Jose Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for San Jose Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The guy you'll be dealing with is Mark Cook. He'll set up the arrival of the movers, etc., and he'll be the guy you work with if anything goes wrong. Here's what went wrong for me. First, we agreed on 3 guys at 125.00 per hour. He sent 4 guys at 145.00 per hour. I wasn't present at the time they arrived, so I couldn't send one of them back. By the time I arrived there were one or two guys working in the truck and two guys standing around on the sidewalk, totally inefficient and costly to me.
Dear customer, we sincerely apologize for the misunderstanding regarding the number of movers and the incorrect pricing. We understand that this resulted in inefficiency and additional costs for you. We strive to provide excellent service and we are sorry that we fell short in this instance.
Didnt give credit 4 15 mins. they ate munch I bought them & charged me $60 4 4 wardrobe boxes, when I said I'd get my own. Wint use again & I have another move! I even tipped the 4 men. 😣 …
Dear Kathi Sexton, we're sorry about your experience with our business; we'd love to make things right for you. Please give us a call to share all the details so that we can make sure the problem doesn't happen again. Let's keep in touch San Jose Movers
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 47%
- Worked hard and fast7 · 37%
- Turned up when they said4 · 21%
- Kept in touch4 · 21%
- Careful with belongings1 · 5%
Counted across the 19 four and five star reviews we have read for San Jose Movers. A review can mention more than one thing.
In their own words
I hired San Jose Movers for my residential move and was extremely pleased. The team was on time, communicated every step clearly, and completed the job efficiently. Top 3 things I loved: 1) Punctuality, 2) Professional and friendly service, 3) Affordable rates. Highly recommend this local moving company.
Thank you for your review! We are delighted that our punctuality, professional service, and affordable rates met your expectations. We truly appreciate your recommendation and are grateful for the opportunity to assist with your move.
Just one thing to say Aldo's profesional team I loved the service, they packed all my things with blankets and nothing was scratched, good work team recommended, Aldo’s team profesional guys
Thanks for taking the time to post your 5 Star review... Much appreciated 😃 …
I have had some good moves and not so good moves and let’s be honest…moving sucks, and the days of a few good buddies helping you move have long since past. So when you find really good movers, you have to comment on it and that is my experience with the San Jose Movers Company. The services were coordinated by Mark, and I was pleased with the team overall. Running point was Aldo, and his crew with Richard and Mateo were excellent.
We THANK YOU!
Got extremely last-minute help moving from a trailer facility to my downtown apartment, for a rate cheaper than most moving companies. They were able to meet me within a couple hours of my request to help move. They waited patiently for the trailer facility to set up the trailer for unloading and loaded up my stuff very efficiently. They were very quick and professional in parking and bringing up my belongings in a busy downtown area.
Thank you Chase for posting a review about your experience with us.... Much appreciated
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing7
- responsiveness5
- efficient team4
- timeliness4
- quick move3
- equipment move2
- crew2
- attentiveness2
- tipping2
- truck2
What the company says about itself
Taken from San Jose Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“No Deposit Required · Licensed & Insured Moves Our Moving Services Find the righ”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Jose & the entire South Bay. Get a Free Quote View Our Services No Deposit Required ·”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Hidden Fees Skip to content Available 24/7 97 S Second St #100, San Jose, Californ”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“X +1 408-876-3154 In Moving Business Since 2012 South Bay's Trusted Moving Company San”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…a decade of trusted Bay Area moves. For over 10 years, San Jose Movers has handled thousands”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“View Our Services No Deposit Required · Licensed & Insured Moves Our Moving Services”Raw text captured from the page, including any surrounding navigation.