Scotty's Self Storage
Self-storage facility in Bloomington, Illinois
Google rating
4.9
Ratings counted
68
Are 1 or 2 star
1.5%Unusually few
The rating breakdown
1 of the 68 ratings in Google’s published star breakdown for Scotty's Self Storage are one or two star.
Against other listings in Bloomington
4.7 percentage points lower than the middle of the 10 listings in Bloomington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 63 | 92.6% | |
| 4 star | 2 | 2.9% | |
| 3 star | 2 | 2.9% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Scotty's Self Storage at 1.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Scotty's Self Storage, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Scotty's Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 23%
- Kept in touch1 · 8%
Counted across the 13 four and five star reviews we have read for Scotty's Self Storage. A review can mention more than one thing.
In their own words
I wanted to share what Scotty’s self storage is about. Whether you are local or from out of town, Scotty’s storage is a great storage place. I have had my personal items in Scotty’s for over a year. This storage facility is very clean, professional, climate controlled, and a safe place. You have 24/7 access with ( first come first serve ) garage access to drive your vehicle into the storage unit for loading and unloading. Angie is by far the best owner you could ever want to do business with.
Morrissey location, self storage, climate control building is an exceptionally clean facility. I used their services for 3yrs. Experienced change of ownership over 3yrs. This transition was so smooth I would’ve never noticed, if they didn’t communicate the change of hands. They even recently had a customer appreciation day. Angie is always helpful anytime I called with anything!! She is the best!! Hassle free termination **Great communication** **Easy to use secure access system**
Rented a smaller air conditioned unit from Scotty’s and the whole set up was very clean, well kept, and organized for convenience. You’re given the choice of digital or physical lock and there is a drive up option where you can park your car in the facility for easy access. Prices were reasonable for this unit as well.
Thank you for the review. We are happy you like the facility.
I have rented a indoor storage unit from them for about 2 years now. It has been such a great place. They are very clean and easily accessible 24/7. Angie at the front desk is great and always on top of things! I highly recommend using this place.
Thank you so much!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness22
- helpful staff12
- rent9
- truck7
- safety5
- clean facility3
- carts3
- garage area2
- accessibility2
- ease of renting2
What the company says about itself
Taken from Scotty's Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“-- 1st 30 miles FREE for move-ins 24/7 Access Storage Units in Bloomington, IL”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- showmelocal.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- superpages.comdirectory