TGI Storage Bloomington
Self-storage facility in Bloomington, Illinois
Google rating
4.7
Ratings counted
41
Are 1 or 2 star
7.3%Above typical
The rating breakdown
3 of the 41 ratings in Google’s published star breakdown for TGI Storage Bloomington are one or two star.
Worked out from 41 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bloomington
1.2 percentage points higher than the middle of the 10 listings in Bloomington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 90.2% | |
| 4 star | 1 | 2.4% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.4% | |
| 1 star | 2 | 4.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is TGI Storage Bloomington at 7.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for TGI Storage Bloomington, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for TGI Storage Bloomington. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Called to rent a unit and was told that it is not free the 1st month only the 3rd month is free but it clearly says in the picture provided across ur building that 1st month is free. Asked to speak to manager was told there is no manager .an that there nothing they can do . False advertising and rude .
We’re sorry to hear about your experience — please call us at ([phone removed]
I rented unit E11 in August to store my boat starting in October. They required me to begin in September to hold it, so I paid $445 total ($210 for September, $210 for October, and a $25 admin fee). Before Labor Day, they offered me a larger unit (A7/A50) for $200/month and said my prior payment would be credited—but it never was. When I followed up, I was told the first unit was “prorated,” and I still owed for both.
We’re sorry to hear about your experience — please call us at ([phone removed]
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 8%
- Worked hard and fast1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for TGI Storage Bloomington. A review can mention more than one thing.
In their own words
I have purchased my second unit to keep my personal items separate from my business. They are responsive for any questions or concerns you may have! Definitely a good experience with this company.
Thank you for the 5 stars, Kelsi! We really appreciate you taking the time to leave a review. It means a lot to our team and we look forward to continuing to serve you!
Last minute decision that turns out to be the best decision that day. First company was unresponsive w/c led to our decision to find a different storage company. First call led to an actual person that responded and assisted. The code to enter is a bonus. Will update review when we come back to pick up our stored items. But for now, its a 5⭐️
Thank you, Bernard! We're so glad you gave us a chance — and even happier that it turned out to be the right call! We know how frustrating it can be when another company lets you down, and we always strive to be there when our customers need us most.
This place was easy to navigate and when I called to verify my rental, I was provided with all the necessary information about the facility and its procedures.
Thank you, Tanesha! We're so glad the facility was easy to navigate and that our team was able to provide you with all the information you needed when you called. Clear communication and a smooth experience are things we truly prioritize.
Really nice and well taken care of. Have rented several units over the past 2-3 years and couldn’t be happier with the staff and pricing
Thank you so much, Dakota! Having you as a loyal customer for 2-3 years truly means the world to us. We work hard to keep our facilities well maintained and our pricing fair, and it's wonderful to know that's made a difference for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff7
- cleanliness4
- fees3
- pricing3
- ease of use2
- rental process2
- communication2
- security2
- easy entry2
What the company says about itself
Taken from TGI Storage Bloomington’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Affordable Gated/Fenced Facility 24/7 Surveillance Cameras Professionally M”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews