Sebastian Moving Baltimore
Its address is in Columbia, Maryland. It appears here because Google returns it for Baltimore.
Google rating
4.9
Ratings counted
182
Are 1 or 2 star
2.2%Around typical
The rating breakdown
4 of the 182 ratings in Google’s published star breakdown for Sebastian Moving Baltimore are one or two star.
Against other listings in Baltimore
3.9 percentage points lower than the middle of the 21 listings in Baltimore we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 174 | 95.6% | |
| 4 star | 1 | 0.5% | |
| 3 star | 3 | 1.6% | |
| 2 star | 1 | 0.5% | |
| 1 star | 3 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sebastian Moving Baltimore at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sebastian Moving Baltimore, counted by matching the words they used.
- Price rose after the quote1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Sebastian Moving Baltimore. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unfortunately I did not have a great moving experience with Sebastian Moving Baltimore. I would highly recommend hiring flat rate movers. When paying them at an hourly rate, they clearly took as much time as possible. I had pre-disassembled an IKEA bedframe, just had not separated the side of the frame, and they took over an hour to do this. There are also many extra fees that are not initially disclosed, making the total cost of the move much more than their online quote.
Thank you for sharing your feedback. We're truly sorry to hear that your moving experience with Sebastian Moving Baltimore did not meet your expectations. We take all customer concerns seriously, and we deeply regret any inconvenience or frustration this situation caused.
By going through all the good reviews here, I approached this Sebastian Moving Baltimore LLC for moving the NewAge pro series 10 piece garage storage delivery set from outside the garage(where the pallets got delivered) to inside and for the help with the installation. When I shared an installation video from YouTube , Anthony agreed that they can help with the installation without any issues. Anthony and his helper arrived at 8:30 am, but, they were very slow, not much work done at all in first 2 and half hours.
Thank you for taking the time to share your detailed feedback. We’re very sorry to hear that your experience did not meet the high standards we aim to uphold. We apologize for the delays during the installation and for any frustration caused by the extended timeline.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous74 · 51%
- Worked hard and fast67 · 46%
- Turned up when they said36 · 25%
- Careful with belongings33 · 23%
- Kept in touch15 · 10%
- Price matched the quote4 · 3%
Counted across the 146 four and five star reviews we have read for Sebastian Moving Baltimore. A review can mention more than one thing.
In their own words
Second Move 2-24-24 Once again this company was fantastic! They have the fairest pricing I've found. Everything was covered, wrapped and protected. We had a lot of MDF furniture, workout equipment, 2 large TVs, etc. We have found no damage to anything. The guys were quick, efficient, friendly and communicated well. I hope I don't have to move again, but if I do I will definitely be using Sebastian again. First Move 12-2019 My move went smoothly. The guys were on time, very friendly and efficient.
I wanted to provide an update as I have just completed another move with Anthony and his team. He was my first call for this move. Same amazing service. Hard working and friendly crew. A great value. They took all the stress out of moving. I can’t recommend him enough. Anthony and his team are very professional. My move was done quickly and efficiently while still being done with no damage to my personal belongings. The movers were pleasant. Anthony was very easy to work with when scheduling. Highly recommend.
I cannot say enough about the outstanding job this moving team did in handling my move to my new home. From start to finish, they were professional, efficient, and incredibly attentive to detail. The crew arrived right on time, worked seamlessly together, and treated my belongings with the utmost care. They wrapped, lifted, and transported everything with precision, ensuring that even my most fragile items arrived without a scratch.
Overall a wonderful experience and great to work with. Details below: OWNER/MANAGER: - Very responsive. I emailed him random questions and thoughts, and he would answer almost immediately. Even 9pm on weeknights! - Extremely good bang for your buck! We paid for the hourly fee... Maybe looking back we would have booked the whole day at a flat rate? This was our first move so we didn't correctly estimate the time it would take.
Thank you for choosing Sebastian Moving Baltimore!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with items8
- quick move7
- careful handling of furniture6
- on time5
- careful movers4
- friendly movers4
- efficient movers4
- new house setup2
- moving heavy items2
- no damage to belongings2
What the company says about itself
Taken from Sebastian Moving Baltimore’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“NS CONTACT US Call (443) 537-0070 for a free quote, or use our quote wizard below to get a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- birdeye.comreviews
- chamberofcommerce.comdirectory