Sebastian Moving Knoxville
Google rating
4.8
Ratings counted
61
Are 1 or 2 star
3.3%Around typical
The rating breakdown
2 of the 61 ratings in Google’s published star breakdown for Sebastian Moving Knoxville are one or two star.
Against other listings in Knoxville
About the same as the middle of the 20 listings in Knoxville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 95.1% | |
| 4 star | 1 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sebastian Moving Knoxville at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sebastian Moving Knoxville, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Sebastian Moving Knoxville. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I called four times during normal business hours and got no response. I left a messageAnd it took them three hours to call me back
May we have your number to reach out please? There’s no record of this in our logs and we always return calls if missed unless they come through as spam.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous15 · 41%
- Worked hard and fast13 · 35%
- Careful with belongings7 · 19%
- Kept in touch5 · 14%
- Turned up when they said4 · 11%
- Price matched the quote2 · 5%
Counted across the 37 four and five star reviews we have read for Sebastian Moving Knoxville. A review can mention more than one thing.
In their own words
Great experience with the 3 man moving crew that helped our son move from a ground floor apartment to a 3rd floor unit in another complex. They were timely, professional and worked fast but carefully. Highly recommend.
A truly amazing experience! I had to move my aunt’s estate, full of antique furniture, China, and glass from TN to WI and Sebastian Moving did it on time without any damage. Matthew was knowledgeable, on point with the estimate and truck size, communicative, and kind. At the last minute I had to add more to the load and despite having the flu, Matthew stayed in communication with me and got a larger truck to make the move less stressful for me.
Sebastian was the best. Great value and quality work. Had a local move for my daughter at University of Tennessee and they did a great job. On time and very organized and quick.
Thank you sir! We enjoyed working for you, made it easy on us. Blessings
Matthew & Co were mentioned by a friend of a friend to help us move across the state. They are true professionals. Juan and Micie were so careful wrapping and packing my most sentimental items, they stored my household including antique vehicles and auto parts, art, furniture, and the half century trappings of my life for a few weeks while we got things arranged. It's a true family business from the ladies at the office, the owner, and the workers, they worked collaboratively and thoroughly.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- quick5
- polite staff5
- careful handling4
- easy moving2
- timeliness2
- fair pricing2
- value for money2
- hardworking staff2
- quotes2
- unloading truck2
What the company says about itself
Taken from Sebastian Moving Knoxville’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“NS CONTACT US Call (865) 469-9523 for a free quote, or use our quote wizard below to get a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- angi.comreviews