Security Storage & Van Co.
Moving and storage service in Norfolk, Virginia
Google rating
4.8
Ratings counted
188
Are 1 or 2 star
4.8%Around typical
The rating breakdown
9 of the 188 ratings in Google’s published star breakdown for Security Storage & Van Co. are one or two star.
Against other listings in Norfolk
About the same as the middle of the 10 listings in Norfolk we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 170 | 90.4% | |
| 4 star | 6 | 3.2% | |
| 3 star | 3 | 1.6% | |
| 2 star | 2 | 1.1% | |
| 1 star | 7 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Security Storage & Van Co. at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings3 · 60%
- Professional and courteous3 · 60%
- Turned up when they said2 · 40%
- Worked hard and fast2 · 40%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Security Storage & Van Co.. A review can mention more than one thing.
In their own words
After 30 years of military moves, our last one was the best one yet! The team was professional in uniforms and efficient. They protected my floors and did not damage any walls, they removed all of the paper pads used to protect the furniture and went through the inventory. From the first phone call with Lisa, who was able to schedule us the next day, I knew I was in good hands. The crew, Carlos, Jamal, Reley, William and Andrew arrived on time and worked so well together, it was seamless.
Thank you so much for your review, Shannon! We really appreciate your kind words and are delighted to hear that your move with Security Storage and Van was the best one yet. Great pictures!
Our long distance move from Virginia to Florida was seamless, thanks to Allied Van Lines. From the very beginning, our moving consultant, Lisa Hassman, was outstanding. She was incredibly responsive, communicated clearly throughout the entire process, and always took the time to answer any questions we had. Our lead driver and mover, Chris Lopez, was equally impressive. He kept us informed every step of the way and handled our belongings with great care and professionalism.
Thank you so much Kailey for your review. We greatly appreciate your feedback and are so happy to hear that your household goods move went above and beyond your expectations.
"Huge thanks to Craig Davis, and his crew! They arrived early, which was a lifesaver—it meant I could get everything set up in time for daughters birthday party. The whole team was incredibly courteous throughout. They even let Angel play with their dog during the delivery, which kept her happily occupied while they worked. Best of all? No mishaps at all. Every single item was accounted for, and absolutely nothing was broken.
Such a positive experience with this company,they came recommended by my realtor and I had a short notice move and Lisa wasted no time coming to my home and making sure they were able to help me. The movers came today and were very helpful,friendly and professional and worked quickly and made sure my furniture was protected and taken care of. I would definitely use them again and recommend them to anyone.
Thank you Nichole for your positive review. We are so glad to hear that your move with Security Storage & Van went smoothly.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff13
- professional movers7
- moving crew6
- early arrival4
- careful packing4
- military moves3
- last minute move3
- trustworthy staff2
- organized moving2
- experienced staff2
What the company says about itself
Taken from Security Storage & Van Co.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“PS FAQ PROTECT YOUR MOVE Call Now For A Free Estimate (757) 466-9000 Home About Us Our Story”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Now For A Free Estimate (757) 466-9000 family owned and operated since 1914 Moving Forward,”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“757) 466-9000 family owned and operated since 1914 Moving Forward, Together At Security St”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…of address—it’s a fresh start. With over 110 years of experience, we’ve been helping famil”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- superpages.comdirectory