Skyway Moving & Storage
Its address is in Tampa, Florida. It appears here because Google returns it for Brandon.
Google rating
4.8
Ratings counted
399
Are 1 or 2 star
4.8%Around typical
The rating breakdown
19 of the 399 ratings in Google’s published star breakdown for Skyway Moving & Storage are one or two star.
Against other listings in Brandon
About the same as the middle of the 17 listings in Brandon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 371 | 93.0% | |
| 4 star | 5 | 1.3% | |
| 3 star | 4 | 1.0% | |
| 2 star | 2 | 0.5% | |
| 1 star | 17 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Skyway Moving & Storage at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Skyway Moving & Storage, counted by matching the words they used.
- Price rose after the quote3 · 30%
- Damage to belongings2 · 20%
- Items missing or never delivered2 · 20%
- Crew conduct2 · 20%
- Stopped responding1 · 10%
Counted across the 10 one and two star reviews we have read for Skyway Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I hate to give a bad review but this is one time where I feel like it's necessary so people don't go in blind like I did. I called skyway for a move from a condo to an apartment about 15-20 minutes away. I was given an estimate of about 300-400 dollars based on the items I listed and a time of around 8AM to 12PM of when movers would arrive. The first hiccup occurred when they had to push my time to 12PM to 4PM due to an issue with another move. The team didn't arrive until past 5PM.
Hey Kiana! It looks like your move took place about five months ago, and unfortunately I … More
Do not use this moving company I got quoted $2000 to move me three times and when it got to the final bill, it was $800 higher and they damaged a brand new piece of furniture. I sent the information to Steve and no one contacted me. The only thing they did do is contact me to try to get me to give them a good review
Hi Connie, We’ve made several attempts to reach you regarding your move and to address any concerns you may have had. Please give us a call at your earliest convenience, as we haven’t received a response by phone, text, or email since your move.
I used these guys to unload a truck that was already loaded, only took 1.5 hours max and had to pay almost $1200! Insane prices. I see other peoples reviews saying this company packed and moved 3-4 bedrooms homes, using skyway movers trucks, driving from one place to another, etc and only paid $1000-1200. Don’t understand why they charged me $1200 to unload 1 truck with only 9 cabinets and a few boxes of items. Tried reaching over several times and got no response.
Hey Brian, You scheduled a 4-man crew to arrive at 8:00 AM in Brooksville. The pricing was … More
Lack of Transparency in Billing – Unauthorized Card Used I want to clarify an important issue future customers should be aware of. We agreed that the total cost of the move would be charged to one specific card ending in 1234. That was the card discussed and agreed upon. The charge was successful! After that conversation, a different card ending in 4321 was charged without my knowledge or consent, with additional costs. At no point was I informed that another card would be used.
This review contains inaccurate statements that do not reflect what occurred. The customer was charged only for services rendered, and all charges were … More
I’m completely disappointed with Skyway moving, my cousin and I worked with Nori Cruz and corresponded up to the day before the movers to arrive. Nori emailed my cousin the invoice, and he immediately seen the address mistake and called to make the corrections. He asked if the price would change once she updated the address, Nori stated it can, but to our understanding and gratitude the price remained the same. Two days before the movers arrived Nori emailed my cousin to afk of I needed TV boxes, yes 2 Thank you.
This customer originally scheduled a local move in Tampa. After we loaded her items, she requested that we take everything to the Miami area for the same price. We explained that this wasn’t possible and provided an updated quote for the … More
I do not recommend this company ever . Total scam originally when I called and got a quote we went over all the items that need to be moved quoted me 597 with a 98.00 deposit. 11am arrival time . Didn’t show up until 1130am then stopped at 3pm then did not finish the job . When got to the drop off location went up to 1072.00 bc of estimate time of 630pm told me he only accepted cash or card after I left to go n get cash bc I took to long left with my items and went up to 1372.00 .
Latora contacted our company to request a moving estimate. We provided a written estimate and clearly explained our pricing structure and scope of services. All details were sent to her via email and text, and she signed and agreed to the … More
⚠️Beware – Unauthorized Charge and Unprofessional Conduct Please be aware that Steve charged my card without authorization. We agreed in advance that the total cost of the move would be $778, charged to a card ending in 1234. That charge was authorized and approved. However, Steve later charged an additional $370 to a completely different card ending in 4321, without my consent or prior notice. This charge was never discussed, never approved, and never authorized.
This review contains inaccurate statements that do not reflect what occurred. The customer was charged only for services rendered, and all charges were … More
Would not recommend. Would give a 0/5 if I could. Paid this company to pack 2 pods for an out of state move. 1 pod at my residence and the other they stored for a week before loading at their facility. The First pod I requested it to be filled 80% to leave room for last minute items. The pod was filled to 95% with some of the laziest packing I have seen. It took me over 10 hrs in the florida heat to fix it. The second one like I said they filled it at there facility knowing it was an out of state move.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 31%
- Careful with belongings3 · 19%
- Worked hard and fast3 · 19%
- Turned up when they said2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Skyway Moving & Storage. A review can mention more than one thing.
In their own words
Eric and Louis are extremely professional and kind. It was very nice working with them. They showed up on time and did the job in an efficient manner. Love their attitude and professional warmth. I highly recommend this company.
Thank you so much Juliet!
Skyway moved us today and the experience was excellent! Staff was friendly, helpful, worked nonstop, every piece of furniture was wrapped, no damage to anything. Highly recommend. I’ve already recommended this company to my neighbor.
Thank you so much Denise. You and Jim were so nice to work with. We greatly appreciate your support.
Holy cow Erik & Yonder were 2 of the hardest working men . Skyway was a great decision. Good value and great job. I'd recommend them as well as Erik & Yonder
Lemme tell you something...there is one thing I have really hard time doing and that asking for help due to a personal reason....I am gong through an EXTREMELY hard time right now, all they had to do was say no and I would have been on my way....I will never reccomend a company enough...Steve, this is for you. Thank you so much.
Thank you so much Kayla!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup39
- respectful staff28
- friendly movers13
- quick move11
- furniture moving8
- reliable movers8
- last minute move4
- estimate process3
- long-distance moving2
- piano moving2
What the company says about itself
Taken from Skyway Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…and truck size accordingly. Are You Licensed And Insured in Tampa, FL? Yes, Skyway M”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Get a Quote Get Free Moving Quote Get a free quote baner new (#16) Full Name Email Phone M”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…accordingly. Are You Licensed And Insured in Tampa, FL? Yes, Skyway Moving &”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- porch.comdirectory
- yellowpages.comdirectory