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Small Jobs Moving Etc

Moving and storage service in Virginia Beach, Virginia

Google rating

4.9

Ratings counted

490

Are 1 or 2 star

2.0%Around typical

The rating breakdown

10 of the 490 ratings in Google’s published star breakdown for Small Jobs Moving Etc are one or two star.

Against other listings in Virginia Beach

This company2.0%
Typical listing in Virginia Beach3.2%

1.1 percentage points lower than the middle of the 19 listings in Virginia Beach we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
47596.9%
4 star
51.0%
3 star
00%
2 star
10.2%
1 star
91.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Small Jobs Moving Etc at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Small Jobs Moving Etc, counted by matching the words they used.

  • Crew conduct8 · 89%
  • Damage to belongings3 · 33%

Counted across the 9 one and two star reviews we have read for Small Jobs Moving Etc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewNichole L.5 years ago
So unprofessional, disrespectful and unsafe. They did not come prepared at all for the job. They were asked to move a VERY heavy washer and agreed to do it for $200. Marlon cursed and complained the entire time he was moving our washer. Yelling about how heavy it was and how I didn't know "sh*t" about moving and how we had the nerve to want something so heavy upstairs. How we should be lucky they were there.
Reply from the business

As a business owner I will always give 100% and do my best but I will not stand for a customer being untruthful. First thing first, we moved your sister over 5 different times also your parents as well so we are a highly recommended company … More

1-star Google reviewJ H.5 years ago
I contacted the company to help me move some furniture into a trailer for a move. I had a couch, a mattress & base, a freezer and some boxes. I was told that it would be a $200 2/hr minimum and that I could pay by cash or card. Okay, cool. They said they would come at 8 am Monday morning (today). They called en route to let me know they would be there at 8 or a few minutes after, so far, so good. When they got to my house – a man and a woman – my mom greeted them at the door and they were not wearing masks.
Reply from the business

Your mother was mad because we didnt have masks so she was mad and disrespectful. As soon as she forget it I came to the door and you started being disrespectful and we still was about to do your job until we found out that you guys are … More

1-star Google reviewDr. L.Edited 7 months ago
I HAD TO CALL THE POLICE! Call someone else, unless you want to be disrespected and have your address and personal information put on the internet for all to see. Initially, they were doing a good job, so I didn't worry. Toward the end of the move, while moving a new piece of furniture from Haverty's, the man leaned the desk on two of the four legs causing one of the legs to crack. We all heard the leg crack. But they never mentioned it, and just walked out of the room as if nothing happened.
Reply from the business

UPDATE AGAIN: this lady is highly unintelligent everybody can see you keep refreshing this comment since February 8th 2025. As soon as we get some time we are going to file harassment charges on you with the police because our digital marketing team as well as customers see you refreshing this…

2-star Google reviewMonica A.4 years ago
At first I loved the flexibility in the pricing however at the end of the day it came back to bite me. It's apparent they are new as I had to ask for confirmation, and there is not any type of receipt/billing documents. The owner was not professional at all in his tone/mannerism and was in fact down right rude when it came to communicating continuously talking over me. There were scratches on our bed frames and dining table as I felt like our belongings were not handled with care.
Reply from the business

Everything was perfect until you lied to me on the phone about how much you had and you thought the owner wasn't coming to your house. You made sure you wasn't there the whole entire move and your girlfriend was very charming and cool.

1-star Google reviewAlexandra G.7 years ago
Not only did they complain the whole time but they were so rude to my stepmom and called my dad numerous names. Seeing all of these great reviews and having them be so disrespectful like that was so disappointing. I’m thankful that they moved most of our stuff but witnessing them yelling at my parents like that in front of my brother and his friends was so unprofessional and unnecessary. I don’t write reviews very often but I’ve never seen anyone be that disrespectful towards my parents before.
Reply from the business

This is coming from the same customer CARLOS JUNIOR GOMEZ or CJ GOMEZ the person who commented below who left the other 1 stars sabotaging people only brings bad luck to yourself. This stuff does nothing we have 1000's of customers and magically you are the only one.

1-star Google reviewRuth M.a year ago
i called for an estimate, he called me cheap because they wanted to charge me hundreds more for my washer and dryer to move 4 apartment doors down. i’m disabled and i live off of social security i asked is he has his license and ensured and he got offended, very unprofessional. He also called me back saying was i sure if i wanted to cancel when we didn’t even schedule anything, he was rude, disrespectful and very unprofessional.
Reply from the business

We was not rude at all. You called us and told us your referral told us we was cheap and you treated us like we should be cheap with our prices and you got mad because I upped the price because you added in a washer and dryer.

1-star Google reviewCJGWorldwide7 years ago
I really don’t know how to begin this, but here it goes. I called Marvin (Small Job’s Moving) to set up a move, as he and his wife have done twice before for me. He asked the logistics for the move, and I clearly stated it was the place he …
Reply from the business

This the first of four CARLOS JUNIOR GOMEZ OR CJ GOMEZ's google sabotaging attempt. The first bad complaint from a customer out of 5 years. First off this profile pic is definitely not how you look you are catfishing me and everyone on google because that is your personality .

1-star Google reviewErick J.4 years ago
I promise you this is the worse service I’ve ever witnessed. The owners actions was so aggressive I feel bad for his wife and daughter as they have to be in danger! And I’m so serious! Try at your own risk.
Reply from the business

This comment comes from a customer who completely lied about the contents of the move and mad they had to pay more and on top of that was an emergency move that was not on the schedule because another company skipped out on you. We see exactly why. Have a nice one.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast153 · 53%
  • Professional and courteous153 · 53%
  • Turned up when they said58 · 20%
  • Careful with belongings24 · 8%
  • Kept in touch24 · 8%
  • Price matched the quote16 · 6%

Counted across the 288 four and five star reviews we have read for Small Jobs Moving Etc. A review can mention more than one thing.

In their own words

5-star Google reviewRanish T.2 years ago
Small Jobs Moving & Etc. Saved the Day (and My Sanity!) - 5 Stars, No Doubt! Moving can be a nightmare, but thanks to Small Jobs Moving & Etc., mine was a stress-free dream! From the first phone call to the final box unloaded, their professionalism, efficiency, and genuine care blew me away. Communication was flawless: prompt, clear, and friendly throughout the entire process. They kept me in the loop every step of the way, calming my pre-move jitters and ensuring I knew exactly what to expect.
Reply from the business

We appreciate this beautiful review and we is honored to serve you and help bring great energy into your new journey. We also appreciate your great energy. We wish love and success to you always and you can call us anytime. Much love an light always brother. ✨️

5-star Google reviewStephen S.2 years ago
This company is excellent at their job! I called many listed movers to discuss moving all of our first floor furniture in to a large Pod we rented while our floor is refurbished, sanded and stained. Most who would give me a rough estimate cited anywhere from $1500 to over $2000. I kept calling as I thought those prices were high. When I called Small Jobs Moving & Etc. I spoke with Marlon. He asked me some pertinent questions then gave me a very reasonable rough quote.
Reply from the business

We appreciate these awesome words and it was such a pleasure to serving you and your family. We hope everything goes well with the house project and we look forward to coming back and serving you again any other time. Love and light

5-star Google reviewHeather C.2 years ago
I cannot say enough about Monique and Marlon. They responded quickly to my post about needing a piano moved and offered a fair rate and excellent service in addition to such genuine and supportive kinship I needed during a difficult time. I have since hired them for two larger jobs. Again, they responded quickly and gave me peace of mind, knowing they would care for everything. They make moving a house look effortless and are quick and thorough!! They are beasts in this industry with an absolute kindness.
Reply from the business

We are so honored to serve you . Call us anytime. Love and light !!!

5-star Google reviewMonii M.a year ago
Today I hired this duo. They were the best moving business I’ve ever encountered! Professional, attentive, knowledgeable, superb time management, down to earth and patient…..I mean the list just goes on and on. I reached out to this company last min today and they were able to accommodate me. Even with me having to go to work they still made it happen.They fit me right in they schedule with no hesitation. Just the professionalism from the initial phone call got me. The willingness to work with me spoke volumes.
Reply from the business

It was such a pleasure moving you and serving you. Call us anytime. Love and light!!!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • personable staff35
  • husband and wife duo21
  • furniture moving17
  • fast movers16
  • family business9
  • on time8
  • small jobs moving8
  • careful moving6
  • short notice4
  • flat rate pricing3

What the company says about itself

Taken from Small Jobs Moving Etc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…as well as services from state to state since 2014. We have the best in-town and long dist”Raw text captured from the page, including any surrounding navigation.

Before you hire Small Jobs Moving Etc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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