Smooth Moves Piano Movers
Piano moving service in Cincinnati, Ohio
Google rating
4.9
Ratings counted
70
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
1 of the 70 ratings in Google’s published star breakdown for Smooth Moves Piano Movers are one or two star.
Against other movers in Cincinnati
2.0 percentage points lower than the middle of the 20 movers in Cincinnati we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 69 | 98.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smooth Moves Piano Movers at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous31 · 48%
- Worked hard and fast15 · 23%
- Turned up when they said14 · 22%
- Price matched the quote8 · 13%
- Kept in touch8 · 13%
- Careful with belongings5 · 8%
Counted across the 64 four and five star reviews we have read for Smooth Moves Piano Movers. A review can mention more than one thing.
In their own words
Amazing service - prompt, friendly, professional, careful, efficient, safe. All that and a bag of chips! Joe and his team moved my parlor grand down 4 flights of stairs, no damage to the building or the piano. Relatively affordable (when is moving a piano ever affordable, though). But by the end of it, I was happy to give them my money. Cannot say enough great things about Smooth Moves!
Claudia, it was truly our pleasure...and don't mention bags of chips around Joe, he gets hungry again!! Pat.
If I could give them one hundred and five stars, I would. Working with this group was seamless, painless, and — dare I say it — an absolute joy. Prompt and clear communication, incredibly friendly to work with, more than fair pricing, and they cared for our baby grand piano like a literal baby. Look NO further!
Imagine a beautiful, shiny, baby grand piano. It's a work of art. Especially because your kids stopped playing it years ago, so at this point it's not really a musical instrument, so much as a beautiful, heavy, sculpture. But your kids are out of the house for college, so there's no one to complain if you decide to try picking it back up again, reliving your youth with some rock ballada of the 1990s. Let's do this! And then you buy a new house...
Dov, thanks for the AWESOME review. We really appreciate it! Joe, Nick & Tony
My daughter asked me to help her get estimates and set up getting a piano moved to her new house. Smooth Moves was, hands down, the best option of the 5 estimates I received. Their rates were reasonable. I had 1 online estimate for almost $500, and a verbal phone estimate for about $400. The owner was very professional and friendly. His experience was evident. The original owner of the piane reported to me that they were in/out of her condo in record time and raved about what a great job they did.
Thanks for the kind words Louise!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendliness11
- reasonable pricing8
- courteous staff7
- prompt communication6
- kindness5
- responsiveness4
- scheduling4
- punctuality3
- joyful experience2
- piano tuning2
What the company says about itself
Taken from Smooth Moves Piano Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“. Make sure the piano mover you hire is licensed, bonded and insured. Your piano mover s”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Smooth Moves Piano Movers, LLC is a family owned and operated company based in Mt. Healt”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…with pride by the Cremeans family since 1987. We take great care of our customers an”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…the piano mover you hire is licensed, bonded and insured. Your piano mover should be”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…circumstances. 02. Are all piano movers insured? No. Make sure the piano mover you hire”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory