Soft Touch Moving
Mover in Indianapolis, Indiana
Google rating
4.8
Ratings counted
53
Are 1 or 2 star
3.8%Around typical
The rating breakdown
2 of the 53 ratings in Google’s published star breakdown for Soft Touch Moving are one or two star.
Against other listings in Indianapolis
About the same as the middle of the 22 listings in Indianapolis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 50 | 94.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.9% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Soft Touch Moving at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 75%
- Careful with belongings1 · 25%
- Worked hard and fast1 · 25%
Counted across the 4 four and five star reviews we have read for Soft Touch Moving. A review can mention more than one thing.
In their own words
We hired Soft Touch Moving for a local move in Bloomington. Ben, Teddy, and Daniel were courteous, professional, and very efficient. They carefully packed our pictures, mirrors, TV, and other bulky and delicate items, including a treadmill …
I needed a large cabinet moved from my garage to the second floor of my home. The guys were professional and very skilled. I couldn't believe how they did what they did. We will definitely hire them again, and recommend to anyone in need of moving services.
I can't say enough good about Soft Touch Moving. Their pricing is insanely fair. No pressure phone consultation. THEN...they actually show up as scheduled. Called to let me know the truck was the way. Got me moved VERY professionally and …
Thank you for the great review and picture Mark! We appreciate your kind words and recognition of our efforts to keep estimates fair and accurate. Thanks again for your business!
Just hired them again to move quite a bit of furniture for us in Carmel Indiana. Another 5 star experience ~ I can't say enough about this company. They are an absolute pleasure to do business with!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers10
- truck driving7
- efficient crew4
- fair quote3
- accurate estimate3
- skilled staff3
- quick movers3
- flexible move date2
- furniture moving2
- quote process2
What the company says about itself
Taken from Soft Touch Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“Indiana families and businesses for over 20 years. Services Residential Moving Long-Dista”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…your belongings like their own. Get a Free Quote Call 317-284-1900 20+ Years Serving Ind”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…content Google 4.8 (52 reviews) ✓ Licensed & Insured Home About Services Resid”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“4.8 (52 reviews) ✓ Licensed & Insured Home About Services Residential Moving”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…every stage, and back our work with a satisfaction guarantee. Our Approach Free, no-pressure estimat”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews