Some Place Safe Self Storage
Self-storage facility in Guelph, Ontario
Google rating
4.6
Ratings counted
26
Are 1 or 2 star
7.7%Above typical
The rating breakdown
2 of the 26 ratings in Google’s published star breakdown for Some Place Safe Self Storage are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Guelph
1.9 percentage points higher than the middle of the 13 listings in Guelph we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 80.8% | |
| 4 star | 3 | 11.5% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 3.8% | |
| 1 star | 1 | 3.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Some Place Safe Self Storage at 7.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Some Place Safe Self Storage, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Some Place Safe Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Get every record and documentation you can before and after renting from this location and beware of these places that aren’t directly uhaul. I’m giving a 1 star to this location because of what they did to me after I had rented from them. The overall process with them renting the truck at the beginning and returning it was no issue, their customer service was great during my rental.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 8%
- Worked hard and fast1 · 8%
- Professional and courteous1 · 8%
Counted across the 13 four and five star reviews we have read for Some Place Safe Self Storage. A review can mention more than one thing.
In their own words
Very polite staff that helped quickly and efficiently rent me a U-Haul and when I needed an extra day there was no fuss or issue which was really appreciated
Good value. 24/7 access. Several carts available for clients to use to move items between vehicles and Iockers.
We have had a unit for years and never an issue. Staff is always pleasant and helpful. It’s clean and secure which we like. I had a friend who went to Uhaul on Speedvale in Guelph and when she went to go get her stuff they announced it was thrown in the dumpster. Before any says anything about that they had her credit card to charge monthly. Apparently the staff like to help themselves.
I have been using this facility for a few years. I like the indoor storage. The facility is well maintained and always clean. Parking can be a bit of a bother since there is only one door in a busy lot shared by other businesses.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rental process5
- truck4
- helpful staff4
- value3
- cleanliness3
- security3
- polite staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.careviews
- facebook.comsocial