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Space Moving - Moving and Storage San Diego

Moving and storage service in San Diego, California

Google rating

4.9

Ratings counted

271

Are 1 or 2 star

2.6%Around typical

The rating breakdown

7 of the 271 ratings in Google’s published star breakdown for Space Moving - Moving and Storage San Diego are one or two star.

Against other movers in San Diego

This company2.6%
Typical mover in San Diego2.6%

About the same as the middle of the 22 movers in San Diego we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
25895.2%
4 star
62.2%
3 star
00%
2 star
00%
1 star
72.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Space Moving - Moving and Storage San Diego at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Space Moving - Moving and Storage San Diego, counted by matching the words they used.

  • Damage to belongings3 · 43%
  • Crew conduct3 · 43%
  • Price rose after the quote2 · 29%
  • Items missing or never delivered2 · 29%
  • Late, delayed or a no-show2 · 29%

Counted across the 7 one and two star reviews we have read for Space Moving - Moving and Storage San Diego. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewjoseph M.2 years ago
I hired this moving company based on their initial quote of $365 for 3 hours, with no hidden fees or additional charges. The person the phone granteed me it wont be more then 400 dollars no matter what and no tips or anything like that, However, I was shocked when they presented me with a bill for $600 after less than 4 hours of work. They also charged me for 45 minutes of driving time and became increasingly rude, demanding that I tip them.
1-star Google reviewVarun B.a year ago
Be Careful. Not Recommended At All Be cautious when using this company. They initially quoted me $330 ($110 per hour) for three hours (cash) for a simple, 18-minute local move within San Diego. There were no stairs on either side, and everything was already packed. However, I ended up paying $800 (cash) for a one-bedroom move. This didn’t even include all my belongings, as I chose to leave some items behind to save money—items I now have to move myself.
1-star Google reviewEbony T.Edited 2 years ago
UPDATE 4/2024: Minus one star due to the manager Andrew deciding to offer me $ to take my review down (a year and a half later) all while not even giving me the common courtesy to speak to me directly about my experience that happened a YEAR ago. This shows that customer service is not valued at this company. **ORIGINAL POST** I want to preface this review with the fact I gave this business a week to get back to me regarding the service I received. I do not tear businesses down, and this is solely my experience.
1-star Google reviewRobin K.a month ago
Space and Moving Company San Diego did our move May 6-7, 2026. As a result, they dented my $2,200 refrigerator and denied responsibility (see the before move and after move pictures). They credited us $100 for the damage (what a joke) because the replacement door alone costs $1,700. Fortunately, I have extensive photos documenting before and the subsequent damage, including the damaged cellophane.
1-star Google reviewGigi N.a year ago
I have used them in the past, and I have referred many clients to them. The last move in August of 2024 was less than stellar. They were more than 5 hours late, and I kept having to call for ETA. I was willing to overlook this since they do a good job in the past. At the end of the move, I was told I would be charged a 20% tip. Since I paid by Zelle, I was not able to dispute the charge. This is a bad and dishonest business practice, and I will not be using or referring this business any longer.
1-star Google reviewJian C.2 years ago
I lost two chairs for dining room during moving to my new apartment last Saturday! The mover said they thought the chairs may be missed/stolen when they moved them in the building. However, who should take this responsibility?! Once I call the office, the manager was very rude and said the Space Moving did not have any wrong and asked the customer investigate with leasing office and call police! It was so bad experience with Space Moving!
1-star Google reviewAnabell P.a year ago
Do NOT hire them. They broke my bicycle and luggage. The quote was not even close to what they ended up charging. When you hire them they won’t tell you about all the extra charges. They work very slow to rack up time and charge more.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast142 · 56%
  • Professional and courteous89 · 35%
  • Careful with belongings43 · 17%
  • Turned up when they said41 · 16%
  • Kept in touch23 · 9%
  • Price matched the quote13 · 5%

Counted across the 252 four and five star reviews we have read for Space Moving - Moving and Storage San Diego. A review can mention more than one thing.

In their own words

5-star Google reviewJennifer D.a year ago
I had an excellent experience with Space Moving from start to finish. The initial consultation was clear and thorough, and I appreciated how transparent the pricing was—no hidden fees or surprises. On moving day, the crew arrived on time and worked incredibly efficiently; I was amazed at how quickly they loaded and unloaded everything. Everyone I interacted with—from the office staff to the movers—was friendly, professional, and communicative throughout the entire process.
Reply from the business

Thank you, Jennifer, for your wonderful review! We’re thrilled to hear our team's punctuality and transparency made your experience seamless. Your satisfaction is our priority, and we appreciate your kind words about our staff.

5-star Google reviewRita A.a year ago
Great staff, great service, fair price. Greg was great at helping us with unusual details. The movers communicated well with ETAs and were careful with our furniture. Strongly recommend.
Reply from the business

Thank you, Rita, for your fantastic feedback! We're delighted you appreciated Greg's assistance and our team's communication. Your recommendation means a lot to us, and we look forward to helping you again!

4-star Google reviewVasha year ago
The management of the company is eh, but the movers were great! I had Sam and Kana and they were very efficient, understanding, and kind guys. They asked what was most important for me (protection or finishing quickly), which I loved. They carried my super heavy fully wooden dresser up a flight of stairs without issue. Thank you to whomever in the reviews mentioned paying attention to double time (the time you spend driving will count as double that) as that is not something they bring to your attention.
Reply from the business

Thank you for your detailed feedback, Vash! We're thrilled to hear that Sam and Kana provided exceptional service. Your suggestions about communication and packing supplies will help us improve. We look forward to your next move!

5-star Google reviewJames (.a year ago
Movers showed on time and ready to go. Had all the wrap and wardrobe boxes needed for my move. They were both from out of the country, Europe and one didn’t speak to much english but the other did. Was able to communicate ok. I liked that none of my furniture was damaged and it was all packaged great! The move was going well until I left(about 2 hrs into the move) and somehow it took 8 hrs to move a 2 bdrm apartment and I have everything in boxes already, not including travel.
Reply from the business

Thank you, James, for your detailed feedback! We're glad our team was prepared and that your furniture was safe. We appreciate your advice on supervision and will continue to strive for improvements in efficiency. Your recommendation means a lot to us!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficient movers22
  • polite staff20
  • careful with furniture14
  • fast movers10
  • easy process6
  • on time5
  • final cost3
  • last minute move2
  • transparent pricing2
  • fragile item handling2

What the company says about itself

Taken from Space Moving - Moving and Storage San Diego’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is bondedsays on their website
    Show the text this came from

    “Customer support Service Licensed, Bonded and Insured Team, who is ready to Go Ex”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…belongings respectfully. We are fully licensed and insured, so you can feel absolutely”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…respectfully. We are fully licensed and insured, so you can feel absolutely secure work”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…insurance coverage. Simply visit our Free estimate page, add your moving details and our t”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “G Space Moving has been in business for over 10 years focusing on providing moving services o”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • birdeye.comreviews

Before you hire Space Moving - Moving and Storage San Diego

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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