Space Shop Self Storage
Storage facility in Hamilton, Ohio
Google rating
4.9
Ratings counted
137
Are 1 or 2 star
2.2%Around typical
The rating breakdown
3 of the 137 ratings in Google’s published star breakdown for Space Shop Self Storage are one or two star.
Against other listings in Hamilton
1.0 percentage points lower than the middle of the 15 listings in Hamilton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 129 | 94.2% | |
| 4 star | 4 | 2.9% | |
| 3 star | 1 | 0.7% | |
| 2 star | 2 | 1.5% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Space Shop Self Storage at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 24%
- Worked hard and fast2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for Space Shop Self Storage. A review can mention more than one thing.
In their own words
Good price but did not know about the added insurance price per month until we went to pay. Also, the lock payment was not mentioned, only $25 administration fee was mentioned. So, monthly insurance payment should be mentioned if you don't have home owner's insurance. Otherwise, seems like a nice facility and friendly service.
Hi, Suzette. Thank you so much for leaving us a stellar review!
Great experience, kind and helpful staff. I was in a rush and they made everything quick and easy for me. Also, the cleanest facilities I’ve ever seen!
Hi Jalessia. Thanks for taking the time to share your positive experience. We truly appreciate it!
Missy or Misty was very helpful and knowledgeable!! We weren’t sure what size we needed (10x10or 10x15) she showed us both. We went with 10x10. Climate controlled and the building was CLEAN!!! You don’t find many storage units that are as clean as these. Easy access. Locks are cheaper there than the ones at Walmart!!!! (I was shocked!!!!!!!!!!) Keep up the amazing work and wonderful atmosphere!! Everyone was super helpful as well!! Oh oh oh and they have carts to move items from your vehicle to the storage unit!!!
Hi, Amy. Thank you so much for leaving us a stellar review!
***Updating this from a 1star to a 4star because this was (semi)taken care of. Missy at the Hamilton location did her best to take care of this for me. She was understanding of my frustration, and able to explain that one of the units I …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness27
- easy process8
- clean facility8
- easy access5
- small storage3
- affordability3
- reasonable rates2
- new facility2
- friendly workers2
- carts on hand2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews