Spyder Moving and Storage Denver
Moving and storage service in Denver, Colorado
Google rating
4.9
Ratings counted
417
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
6 of the 417 ratings in Google’s published star breakdown for Spyder Moving and Storage Denver are one or two star.
Against other movers in Denver
1.1 percentage points lower than the middle of the 21 movers in Denver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 407 | 97.6% | |
| 4 star | 4 | 1.0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Spyder Moving and Storage Denver at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Spyder Moving and Storage Denver, counted by matching the words they used.
- Damage to belongings3 · 60%
- Crew conduct2 · 40%
- Price rose after the quote1 · 20%
- Claim or refund went nowhere1 · 20%
Counted across the 5 one and two star reviews we have read for Spyder Moving and Storage Denver. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
A horrible experience from start to finish. The night before the move (2 truckloads of boxes from Denver to Evergreen) I get a text informing me that they don't have the right size trucks and we'll need to use a smaller one, but assured me that everything would still fit (it didn't and I incurred additional fines and penalties at the storage unit that they wouldn't reimburse).
We did not move anyone with that name, if you use different account, please share your real name and information privately. Also, the detailed description in this review about your moving experience does not match any of the moves we have done anytime recently.
Horrible service, they broke my marble table, my couch got some wearmarks after their service and the owner wouldn’t pick up the phone when I wanted to talk about his workers trying to charge me double the estimate. DO NOT RECOMMEND!!!
Dear Keith, we have zero information associated with your name, and also no issues with anyone else such as your description. I strongly believe that you accidentally wrote this feedback for another business.
****EDIT 2**** The situation has finally been resolved after 7 months and a legal threat that went all the way to filing. I am sure that they are hard workers, fit, and able to do the job. But I would never trust them to take responsibility should something go wrong, and I do not believe they are properly insured.
Honestly the weirdest experience ever. They charge you for their time to get to you…? Which was like an hour to you and an hour back… doesn’t make sense to me. They should be more clear about that. The guys barely spoke English- if any idk. Wouldn’t let me help. They didn’t have any of the right tools- my mom had to come bring them some. They didn’t send an invoice, then charged my card twice?
This moving company is horrible. Vlad the manager is rude, disrespectful, and talks down to his customers. He will break your furniture and lose your furniture. He is a scammer. Him and his employee will milk the time and charge you extra to surprise you on a job that they said wouldn’t take that long. Him and his other mover will disappear and leave your belongings in sight to be stolen. DO NOT USE THEM!! I’ve never been so insulted or upset with any type of company in my life.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous140 · 40%
- Worked hard and fast130 · 37%
- Careful with belongings65 · 19%
- Turned up when they said64 · 18%
- Kept in touch40 · 11%
- Price matched the quote5 · 1%
Counted across the 349 four and five star reviews we have read for Spyder Moving and Storage Denver. A review can mention more than one thing.
In their own words
I recently used Spider Moving and had a great experience, especially working with Vlad as the lead. From the start, he was professional, organized, and clear about the process. The crew showed up on time, handled everything carefully, and worked efficiently without cutting corners. Vlad kept communication open throughout the move, made sure items were wrapped and protected properly, and double-checked placement at the new location. Nothing was damaged, and the pricing was exactly what was discussed—no surprises.
Thank you very much for the amazing review, and kind words. It is always our priority to provide quality moving services, damage free, from start to finish, to ensure the smooth relocation process! -Spyder Moving Denver Team
Amazing experience! The best moving company I've ever worked with. They communicated well leading up to the move, they arrived early, and they got everything done for a 2-bedroom in under 2 hours. So efficient and kind, would 10/10 recommend Spyder for every move!! Super reasonable price too.
Thank you for the incredible review! It is always our goal to provide top notch moving services for all of our clients. Please do not hesitate to contact us in the future for moving needs. -Spyder Moving and Storage Denver Team
If you’re looking for movers who actually show up, communicate, and care, Spyder Moving & Storage is the team you want. From start to finish, they delivered the kind of service that makes you wonder why every moving company isn’t run this way. The crew arrived on time, introduced themselves, and immediately got to work with a level of professionalism that put me at ease. They handled every item — from heavy furniture to fragile pieces — with precision and respect.
Thank you very much for sharing this! Your thoughtful words and the high praise means a lot to all of us, and are grateful our team handled everything with care and professionalism. Smooth and reliable moving services is our top notch priority, in the work that we do, we understand how important…
Moving is always stressful, which is why it's so important to hire good movers! This was my 2nd local move with Spyder moving and storage company and both times I was so impressed by how punctual and efficient the movers were, not to mention their overall professionalism and friendliness. Both moves went as smooth as you could hope for and it was due to their high level of experience.
Thank you very much for the absolutely wonderful review! We are pleased to know about all of these great moments happening during the move! It is highly appreciated and helpful. Reach out to us in the future for all packing and moving needs. -Spyder Moving and Storage Denver Team
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling64
- polite staff28
- quick moving10
- efficient moving8
- local move8
- reliable movers6
- transparent pricing5
- short notice availability3
- office move2
- small moves2