Still Transfer Co
Mover in Johnson City, Tennessee
Its address is in Kingsport, Tennessee. It appears here because Google returns it for Johnson City.
Google rating
4.6
Ratings counted
49
Are 1 or 2 star
10.2%Above typical
The rating breakdown
5 of the 49 ratings in Google’s published star breakdown for Still Transfer Co are one or two star.
Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Johnson City
6.6 percentage points higher than the middle of the 18 listings in Johnson City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 42 | 85.7% | |
| 4 star | 2 | 4.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.0% | |
| 1 star | 4 | 8.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Still Transfer Co at 10.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Still Transfer Co, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Still Transfer Co. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I do not recommend using this moving co. I had 2 tvs broke during the move. Due to their policy of us boxing up our TV instead of them for a extra $30 they won't replace our tvs . The one was dropped during the moving process. I'm very disappointed with this outcome.
I used this company to move last week. They stated I would need 3 movers, so of course that was an additional hourly rate. Three movers arrived. They argued a lot, when they could have been using that time to move our things. One of the movers was on his phone a significant amount of time and took an hour for lunch which he tried to charge us for! The other mover just kept sitting down and then took a nap in the truck! They both kept taking breaks, but this was only a few hour move.
Horrible experience! Price was double what I was told it should be and hit me with travel time fees! Plus, broke things & did not pay to replace.!!! Do not reccomend at all!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 33%
- Worked hard and fast2 · 13%
- Kept in touch2 · 13%
- Careful with belongings1 · 7%
Counted across the 15 four and five star reviews we have read for Still Transfer Co. A review can mention more than one thing.
In their own words
Still Transfer delivered exceptional, highly efficient service. The crew arrived ahead of schedule and immediately initiated the execution of the move without delay. They successfully transported multiple pieces of heavy, high-difficulty furniture from a second-floor layout down to the basement, navigating the logistics with zero damage. The team managed the high-volume transfer of two full rooms and several miscellaneous items rapidly, balancing speed with strict asset protection.
Thank you so much for the wonderful review, Thomas! We're thrilled to provide an exceptional move for you and that our crew took great care with your belongings. We'll be sure to pass along your kind words to the crew. Thanks again for trusting us here at Still Transfer!
Still Transfer did our X country move from Missouri to Maine. These guys were unbelievably the best, and I've worked with multiple over moving companies. The communication was excellent, the movers were so nice and so professional, and …
Hi Alison, thank you for your kind words! It was an honor to service your move, and we would be happy to help again anytime in the future. We appreciate you choosing Still Transfer!
Excellent, Professional Service! Still Transfer carefully LOADED and STORED our entire household furnishings. We moved to our new house four months later and Still Transfer delivered all our …
Thank you, John! It was our pleasure- thanks for trusting us with your move. Enjoy settling into your new home!
Jesse and Jamie were AMAZING. I have moved many many times over the last several years and this was my first time using a moving service. I was incredibly nervous about trusting strangers with my things, but I immediately saw how much care they took, as if they were moving their own belongings. I mentioned that one of my paintings was done by my grandfather back in the 60's and Jesse took it upon himself to add this extra note to the box to ensure it's safe travel.
Hi Lochlyn, we are so glad we could provide you with a positive experience! Thank you for your kind words about Jamie and Jesse. We’re happy they made your move stress-free and took good care of your belongings. We truly appreciate your detailed feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful movers5
- moving-related packing3
- reasonable rates3
- kindness3
- small furniture moving2
- scheduling2
- wonderful staff2
- box moving2
- punctuality2
- customer care2
What the company says about itself
Taken from Still Transfer Co’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as woman ownedsays on their website
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- Advertises free estimatessays on their website
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“Posted on Google Alison Meredith Get a Free Estimate Request A Quote Submit Request Across t”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Moving and Storage has been a trusted, family-owned and operated company dedicated to deliv”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…the hassle out of moving. Get A Quote Since 1928 Across the Street or Around the World S”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…in 8 0 8 0 Continental states as a bonded U.S. Customs broker Member of the follo”Raw text captured from the page, including any surrounding navigation.